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VA Health Chat Screenshot 0
VA Health Chat Screenshot 1
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About VA Health Chat

Receive care virtually from VA without stepping into a healthcare facility. The VA Health Chat App provides easy, online access to chat with VA healthcare staff when you have minor health questions or need other minor healthcare assistance. VA is currently testing VA Health Chat for Veterans receiving care at the locations below. Test results will help us determine if VA Health Chat should be offered more broadly. If you are at a test location and choose to chat with a VA health care team member, please be sure to complete the survey after you chat. Your feedback will help us determine if VA Health Chat should be expanded nationally to other Veterans. Thank you for your service.

Currently, VA Health Chat is available to Veterans who are seen at the following locations:

Florida
Malcom Randall VA Medical Center
Bay Pines VA Healthcare System
Boca Raton VA Clinic
Bradenton VA Clinic
Brooksville VA Clinic
Clermont VA Clinic
Clewiston Outpatient Clinic
Crossroads VA Clinic
Deerfield Beach VA Clinic
Delray Beach VA Clinic
Deltona Community Based Outpatient Clinic
Fort Pierce VA Clinic
Hollywood VA Clinic
Homestead VA Clinic
Jacksonville 1 VA Clinic
James A. Haley Veterans' Hospital Primary Care Annex
James A. Haley Veterans’ Hospital
Key Largo VA Clinic
Key West VA Clinic
Kissimmee VA Clinic
Lake Baldwin VA Clinic
Lake City VA Medical Center
Lakeland VA Clinic
Lee County VA Clinic
Marianna VA Clinic
Miami Flagler VA Clinic
Miami VA Healthcare System
Naples VA Clinic
New Port Richey VA Clinic
North Florida/South Georgia Veterans Health System
Ocala VA Clinic
Okeechobee VA Clinic
Orlando VA Healthcare System
Palatka VA Clinic
Palm Harbor VA Clinic
Pembroke Pines VA Clinic
Perry VA Clinic
Port Charlotte VA Clinic
Saint Augustine VA Clinic
Sarasota VA Clinic
Sebring VA Clinic
Sergeant Ernest I. "Boots" Thomas VA Clinic
Southpoint Clinic
St Lucie County PTSD Clinical Team (PCT) Outpatient Program
St. Petersburg VA Clinic
Stuart VA Clinic
Tavares VA Clinic
The Villages VA Clinic
VA Moore Haven Outpatient Clinic
Vero Beach VA Clinic
Viera VA Clinic
West Palm Beach VA Medical Center
William "Bill" Kling VA Outpatient Clinic
William V. Chappell, Jr. Veterans' Outpatient Clinic
Zephyrhills VA Clinic

Georgia
St. Mary's VA Clinic
Valdosta VA Clinic
Waycross CBOC

Minnesota
Brainerd VA Clinic
Fort Snelling VA Clinic
Maplewood VA Clinic
Max J. Beilke VA Outpatient Clinic
Minneapolis VA Medical Center
Montevideo VA Clinic
Northwest Metro VA Clinic
Rochester VA Clinic
* St. Cloud VA Medical Center

Puerto Rico
Arecibo VA Clinic
Ceiba VA Community Based Outpatient Clinic
Comerio Rural Outpatient Clinic
Eurípides Rubio VA Outpatient Clinic
Guayama Community Based Outpatient Clinic
Mayaguez VA Clinic
Utuado VA Clinic
VA Caribbean Healthcare System
Vieques Rural Outpatient Clinic

Virgin Islands
Saint Croix VA Clinic
Saint Thomas VA Clinic

Wisconsin
Hayward VA Clinic
Rice Lake VA Clinic
Twin Ports VA Clinic

Use VA Health Chat for immediate answers when:

You feel ill and unsure about going to an emergency room or clinic
You have a reaction to a medication
You have questions about your prescriptions
You need medical advice for a minor injury or illness, such as:
Allergies
Congestion/cough/cold
Earache
Fever
Rash
Sore throat
Stomachache

The VA Health Chat team can also help you:

Find your closest VA facility
Schedule an appointment*
Refill a VA prescription
Send a non-urgent message to your health care team

*Scheduling an appointment is the only available option for St. Cloud patients.

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Frequently Asked Questions(FAQ)

What is VA Health Chat?

VA Health Chat is an app that allows Veterans to receive care and chat with VA healthcare staff online without visiting a healthcare facility.

Who is eligible for VA Health Chat?

Currently, VA Health Chat is available to Veterans who receive care at specific locations in Florida, Georgia, Minnesota, Puerto Rico, Virgin Islands, and Wisconsin.

What services can I use VA Health Chat for?

You can use VA Health Chat for immediate answers regarding minor health questions or assistance with minor healthcare needs. You can also use it to find your nearest VA facility, schedule appointments (only available for St. Cloud patients), refill prescriptions, and send non-urgent messages to your healthcare team.

What kind of health questions or concerns can I discuss through VA Health Chat?

You can use VA Health Chat to seek advice or information for minor injuries or illnesses such as allergies, congestion, cough, cold, earache, fever, rash, sore throat, and stomachache. It can also be used for medication reactions and questions about prescriptions.

How can I provide feedback on VA Health Chat?

If you use VA Health Chat at a test location, please complete the survey after your chat. Your feedback will help determine if VA Health Chat should be expanded nationally to other Veterans.

Can I schedule appointments through VA Health Chat?

Yes, scheduling appointments is an available option for St. Cloud patients.
author
Every vet should have this app. I found it by accident and it was much better than calling on the phone. I am 100% percent disabled and this app is so important.
Gerald Smart
author
Needed to talk to my team for some orthotics. Everything went smooth. Not sure what everyone is complaining about.
Perry Benson
author
Haven't tried it yet.
Roy Dewbre
author
I have a Samsung note 9 works great for me.
jim Mailand