Google Play's account deletion requirement
If your app lets people create an account, Google Play requires two things: a way to start account deletion inside the app, and a web link where people can ask for their account and data to be deleted without reinstalling the app. You enter the link in Play Console, and it is shown in your store listing's data safety section.
What the page must say
- The app or developer name, as shown on your Google Play listing
- Clear steps to request deletion
- Which data is deleted and which is kept, with how long kept data is retained
- Optionally, how to delete some data without deleting the account
Where to enter the link
- Google Play Console: Policy and programs › App content › Data safety, in the Delete account URL field.
- In your app: next to the delete account button, and in your privacy policy.
- App Store: Apple requires in-app account deletion too; you can link this page from the app.
Need a page for user questions as well? The support page generator writes a FAQ for your App Store Support URL.