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HealthTap — 24/7 Telemedicine Screenshot 0
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Frequently Asked Questions(FAQ)

What is HealthTap?

HealthTap is a 24/7 telemedicine service that provides access to top U.S. board-certified doctors for a monthly fee of $10.

Who is HealthTap for?

HealthTap is ideal for individuals who do not have employer-provided health benefits or have high-deductible plans.

How quickly can I connect with a doctor through HealthTap?

With HealthTap, you can connect with a doctor via text or video in less than one minute, unlike other on-demand providers.

Do I need to answer questions in advance before seeing a doctor on HealthTap?

No, HealthTap does not require you to answer a bunch of questions in advance. You can see a doctor immediately.

What can HealthTap doctors do for me?

HealthTap doctors can diagnose and treat you and your family when you're ill or have a health concern. They can also send medically necessary prescriptions to your pharmacy, order lab tests, and recommend specialists if needed.

Are there any limitations to the prescriptions that HealthTap doctors can provide?

Certain medications, including controlled substances, must be prescribed by a specialist or with an in-person visit. HealthTap doctors or any other on-demand provider cannot order these medications.

What additional features does HealthTap offer?

In addition to seeing a doctor anytime, HealthTap offers features such as an artificial intelligence-powered symptom checker, a library of patient-asked, doctor-answered medical questions, and the ability to ask written questions and receive personalized, doctor-written answers.

Does HealthTap store my medical data?

Yes, HealthTap will build your health dossier and store all your data in one place, including medical treatments, prescriptions, labs, wearable devices, and doctor visit notes.

Is my visit with the doctor on HealthTap confidential?

Yes, your visit with the doctor on HealthTap is confidential and HIPAA compliant.

Is HealthTap available in all states?

HealthTap may not be available in certain states and is subject to state regulations.

Can HealthTap replace my primary care physician?

No, HealthTap does not replace the primary care physician. It is a telemedicine service that can provide care in certain cases but may not be able to substitute for traditional in-person care in every case or for every condition.

Does HealthTap guarantee that I will receive a prescription?

No, HealthTap does not guarantee that patients will receive a prescription.

Are virtual doctor visits available in all states?

Virtual doctor visits are currently not available for people in Alaska and Idaho.
author
Very quick and easy to use. Thank you!
sft2dtch
author
This app is amazing ive spoken to 2 different doctors and both times they reassured me and made sure I understand my situation. They prescribed antibiotics and a steroid. I'd recommend to everyone. This app ...
Eric Picarazzi
author
Totally cool for truck drivers who are busy.
Stephanie Medlin
author
Quick analysis and assessment 👌 video quality was not the best, but it beats having to leave to go to the office
Stacey Hayes
author
Great app, highly recommened
Devin Miggins
author
This is the absolute best app for medical care!!
angel may