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About Spruce - Care Messenger

FOR PROVIDERS
(Patients, see below)
Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. A unified team inbox powers all of your practice’s communication needs -- from secure texting, practice phone system, voicemail, secure file sharing, and telemedicine -- all from one app.

Spruce provides:

• Business phone line
• Business associate agreement (BAA)
• Secure video calling
• Secure messaging
• Asynchronous telemedicine questionnaires
• Fax
• SMS texting
• Bulk messaging
• Scheduled and template messages
• Free patient app
• Available on mobile and desktop

Customer support is available in-app or by email at [email protected]

FOR PATIENTS
Download Spruce to connect with your provider for secure messaging and digital care.
If you have landed on this app store listing via a link that your provider has shared, simply proceed to download. If not, please ask your provider for their Spruce invitation link.
Customer support is available at [email protected]

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Frequently Asked Questions(FAQ)

What is Spruce?

Spruce is a platform for HIPAA-compliant communication and care outside of the exam room.

What features does Spruce provide for providers?

Spruce provides a unified team inbox, secure messaging, secure video calling, telemedicine questionnaires, faxing, SMS texting, bulk messaging, scheduled and template messages, a business phone line, a business associate agreement, and a free patient app. It is available on both mobile and desktop.

How can I contact customer support for Spruce?

You can contact customer support in-app or by email at [email protected].

How can patients use Spruce?

Patients can download Spruce to connect with their provider for secure messaging and digital care.

How can I get access to Spruce if my provider did not share the link?

If your provider did not share the link, please ask them for their Spruce invitation link.

How can patients contact customer support for Spruce?

Patients can contact customer support at [email protected].
author
Easy and clear
Jennifer Tellez
author
Clear, easy to use messenger app
Jessica Castillo
author
Thank you communication is very clear.
Rosemary Loya
author
Easy to use!
Brent Ausborn
author
Worked very well, clear picture & sound
Sarah Ouigue
author
Great audio n video
Valstar361 R