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About UPMC Health Plan

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.

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Frequently Asked Questions(FAQ)

Who is the UPMC Health Plan mobile app for?

The UPMC Health Plan mobile app is for UPMC Health Plan insurance members only.

Where can non-members learn more about UPMC Health Plan plans and services?

Non-members can learn more about UPMC Health Plan plans, services, and benefits of membership at www.upmchealthplan.com.

What can I do with the UPMC Health Plan mobile app?

With the UPMC Health Plan mobile app, you can access your health insurance benefits and wellness plans conveniently on-the-go.

How can I view and share my member ID cards?

You can view and email your member ID cards for yourself and your family directly from the app.

What information can I review on the app regarding my coverage and benefits?

You can review your current coverage and benefits for yourself and your family on the app.

How can I connect with a Health Care Concierge through the app?

You can use live chat and secure messaging to connect with a Health Care Concierge.

How can I check the status of my recent claims?

You can check the status of your recent claims and review your claims details on the app.

How can I find in-network providers and hospitals?

You can easily search for in-network providers and hospitals using the app.

What types of providers and facilities can I browse on the app?

You can browse medical, dental, vision, and behavioral health providers and facilities on the app.

How can I filter search results for providers or facilities?

You can filter search results by proximity, view directions, and tap to call a provider or facility.

Can I chat with a health coach through the app?

Yes, you can live chat with a health coach through the app to set lifestyle goals or stay motivated.

What is the Take a Healthy Step progress?

The Take a Healthy Step progress allows you to track your progress towards your wellness goals.

What is the MyHealth Questionnaire?

The MyHealth Questionnaire is a questionnaire on the app that helps you learn about your health, understand how to reduce your risks, and spend less on care.
author
Awesome, so glad I'm a member!
Steve Gethen
author
I like the app. It works beautifully for me. I just wish that had a built in feature for urgent care. I had to do a video urgent care call 3 months ago and they said, "get a ride or ambulance to the ER now!"...
shkunk1
author
I don't see where it shows how much I've spent from my account. That's missing.
Janene Smith
author
Excellent
Mizz Andrews
author
easy to use
Jaylyn video maker #fnajs
author
Very helpful and easy
Susan Spahr