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About Tech PHD

Tech PHD by Assurant® is like having your own Personal Help Desk for your T-Mobile phone and all the devices that connect to it.

• Get instant access to knowledgeable US-based technical support* - tap to call or chat with a Technical Support Analyst for support on all your connected devices such as printers, routers, game consoles, smart TVs and thermostats. Automatically get access to this advanced feature at no extra cost as a Premium Device Protection Plus customer.
• Access your device protection plan summary and coverage documents.
• Use the chat bot to start a claim for cracks, drops or spills.
• Discover useful Tips about connectivity, security, battery usage, storage and more.
• Get help for your device with step-by-step troubleshooting guides.

Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you are not eligible for technical support, that feature will be removed 14 days after registration.

*Support for all connected devices is limited to setup, configuration or resolution of a home network connectivity issue.

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Frequently Asked Questions(FAQ)

What is Tech PHD?

Tech PHD by Assurant® is a Personal Help Desk for T-Mobile phones and connected devices, providing instant access to US-based technical support.

What kind of support does Tech PHD provide?

Tech PHD offers technical support for a variety of connected devices such as printers, routers, game consoles, smart TVs, and thermostats.
author
💯
Angel Juann Narvaez
author
Best 5 please
Jason Gillum
author
It an aplicación very useful and helpful
Claudia Patino
author
This app is amazing
Mia Richardson
author
Great!!
Danielle Brown
author
Awesome.Such great features of technology all In this, keeps phone's updated constantly superb No more worrying about your systems.
Maria Sanchez