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About SyncUP KIDS

The SyncUP KIDS Watch and SyncUP KIDS App are the perfect combination to help parents stay connected and close to their kids, even when apart. The SyncUP KIDS App allows parents/guardians to monitor their child’s whereabouts and location, add parent-approved contacts, and assign tasks.

The easy-to-use smartwatch and app provide parents/guardians with peace of mind and helps kids stay connected, safe and entertained:

Stay Connected
- Kids can call and text with on-screen keyboard and send video/voice messages to unlimited number of guardian-approved only contacts – No spam, no wrong numbers
- Know where your kids are at all times with real-time secure location tracking and virtual boundary alerts

Stay Safe
- Have comfort knowing that your child can alert their designated emergency contacts with the touch of the Help button, or reach 911
- Parent controlled: Manage and monitor contacts, calls, messaging and more

Stay on Track
- Keep kids on track with tasks, reminders and rewards, plus alarm, timer and stopwatch
- Enable School Mode to quiet notifications and limit access to certain features so your child isn’t distracted

Stay Entertained
- 5MP camera to snap pictures and a step counter for parents to set goals and see steps
- Water resistant IP68 rating with a long-lasting battery for all day
- Choose a character or watch theme and play games

For further assistance with T-Mobile SyncUP KIDS Watch please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909. 

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Frequently Asked Questions(FAQ)

What is SyncUP KIDS?

SyncUP KIDS is a combination of a smartwatch and an app that helps parents stay connected and close to their kids.

What can the SyncUP KIDS App do?

The SyncUP KIDS App allows parents to monitor their child's location, add approved contacts, and assign tasks.

How can kids stay connected with the SyncUP KIDS Watch?

Kids can call and text with an on-screen keyboard, send video/voice messages to approved contacts, and have real-time location tracking.

How does SyncUP KIDS help keep kids safe?

SyncUP KIDS allows kids to alert their designated emergency contacts with the touch of a button, as well as reach 911. Parents can also control and monitor contacts, calls, and messaging.

How does SyncUP KIDS help kids stay on track?

SyncUP KIDS helps kids stay on track with tasks, reminders, and rewards. It also has features like an alarm, timer, stopwatch, and School Mode to limit distractions.

How does SyncUP KIDS provide entertainment?

SyncUP KIDS has a 5MP camera for taking pictures, a step counter for setting goals, and various character and watch themes to choose from. It also offers games.

How can I get further assistance with T-Mobile SyncUP KIDS Watch?

For further assistance, you can visit the T-Mobile support website, reach out via Twitter to @tmobilehelp, or call 611 or 1-877-746-0909.