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About T-Mobile SyncUP DRIVE

For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/offers/syncup

For further assistance with T-Mobile SyncUP DRIVE please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app.

T-Mobile SyncUP DRIVE provides seven categories of features for customers:

WI-FI HOTSPOT
Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password

FAMILY SAFETY
Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the drivers
• Create geofences to get notified when your vehicles arrive and depart from common locations

VEHICLE SAFETY
With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level** and battery voltage before you hit the road
• Get alerted about car trouble when something goes wrong
• Understand what’s wrong with your car so you can take action
• Get safety recalls and technical service bulletins from the NHTSA
• Quickly find nearby mechanics to get the help you need

ROADSIDE ASSISTANCE
Need roadside assistance? We’ve arranged for Allstate Motor Club to get you help when you need it.***

VEHICLE SECURITY
Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location and Google StreetView
• Get alerted if your parked car has been bumped or disturbed, or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen

SMARTER DRIVING
Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding, harsh braking and rapid acceleration
• Set speeding alerts to encourage safer driving
• Easily tag business trips and export them to CSV or PDF for easy expensing and tax purposes

SMALL BUSINESS FLEETS
Easily monitor the location and status of up to 24 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots
• Easily track your business trips for mileage logging and expensing


* Based on download speeds
** Fuel readings not available on all makes and models of vehicles
*** For more information on roadside assistance, please visit https://www.roadsidemobile.com/tac/tmobile. Roadside assistance is not eligible for use on commercial vehicles.

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Frequently Asked Questions(FAQ)

What is T-Mobile SyncUP DRIVE?

T-Mobile SyncUP DRIVE is a service that helps you keep your family safe, secure, and connected while on the road.

What do I need to use T-Mobile SyncUP DRIVE?

To use T-Mobile SyncUP DRIVE, you will need a SyncUP DRIVE OBD-II device, a compatible vehicle, a capable smartphone, and a data plan.

What features does T-Mobile SyncUP DRIVE provide?

T-Mobile SyncUP DRIVE provides seven categories of features, including Wi-Fi hotspot, family safety, vehicle safety, roadside assistance, vehicle security, smarter driving, and small business fleets.

Can I connect multiple devices to the in-car Wi-Fi hotspot?

Yes, you can connect up to 5 devices to your in-car Wi-Fi hotspot.

How can T-Mobile SyncUP DRIVE help me keep my family safe?

T-Mobile SyncUP DRIVE allows you to locate your vehicles in real-time, check the location and status of multiple vehicles, and create geofences to get notified when your vehicles arrive and depart from common locations.

Can T-Mobile SyncUP DRIVE help me with car maintenance?

Yes, T-Mobile SyncUP DRIVE provides real-time vehicle notifications about car trouble, helps you understand what's wrong with your car, and provides safety recalls and technical service bulletins. It also helps you find nearby mechanics for assistance.

What is the roadside assistance feature of T-Mobile SyncUP DRIVE?

T-Mobile SyncUP DRIVE has partnered with Allstate Motor Club to provide roadside assistance when needed.

How does the vehicle security feature of T-Mobile SyncUP DRIVE work?

The vehicle security feature helps keep your car secure by providing GPS location and Google StreetView of where you parked, alerting you if your parked car has been bumped or disturbed, and tracking your car's real-time driving location if it's been stolen.

Can T-Mobile SyncUP DRIVE help me analyze my driving behavior?

Yes, T-Mobile SyncUP DRIVE allows you to review your trips, track dangerous driving behavior, set speeding alerts, and tag business trips for easy expensing and tax purposes.

Can T-Mobile SyncUP DRIVE be used for small business fleets?

Yes, T-Mobile SyncUP DRIVE allows you to monitor the location and status of up to 24 vehicles from your smartphone, understand the health of your vehicles in real-time, empower your team with in-vehicle Wi-Fi hotspots, and track business trips for mileage logging and expensing.
author
I always feel safe because my husband can look at the app and know where I am at.
Dayna Herroz
author
Great
Tonethousand Goodwin
author
Amazing. I have it in my parents car and I can track them if they get lost, reach to them. Check if any recalls, check battery status, gas, everything. Very satisfied. I can guide them with my phone from any...
Lourdes Santiago
author
Love this so much 💜
Addy Kozak
author
Great device to have in the car
Sharon King
author
I hate when my SyncUp goes down, this unit has saved us a lot of money, letting us know we had issues that could have cost us a small fortune. Please keep my unit up and running.
Shari Thomas