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SyncUP DRIVE ™ Screenshot 0
SyncUP DRIVE ™ Screenshot 1
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About SyncUP DRIVE ™

IMPORTANT NOTE: This app is compatible only with SD-7000T1.
For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/iot-devices/syncup-drive-connected-car

For further assistance with T-Mobile SyncUP DRIVE please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

NOTE: A SyncUP DRIVEOBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app.

To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup

T-Mobile SyncUP DRIVE provides the following features for customers:

WI-FI HOTSPOT
Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password

FAMILY SAFETY
Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the
drivers
• Receive alerts when the driver or passenger are not wearing their seatbelts
• Create virtual boundaries to get notified when your vehicles arrive and
depart from common locations

VEHICLE SAFETY
• With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level**, battery voltage, and brake fluid levels before you hit the road
• Get alerts when your car’s battery is getting low
• Understand what’s wrong with your car so you can take action
• Quickly find nearby mechanics to get the help you need

ROADSIDE ASSISTANCE
Need roadside assistance? You will get 4 roadside assistance services you help when you need it.***

VEHICLE SECURITY
Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location and Google StreetView
• Get alerted if your parked car has been bumped or disturbed or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen

SMARTER DRIVING
Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding, harsh braking, and
rapid acceleration
• Set speeding alerts to encourage safer driving

SMALL BUSINESS FLEETS
Easily monitor the location and status of up to 15 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots

*Based on download speeds
**Fuel readings and some other features are not available on all makes and models of vehicles
***Roadside assistance is not eligible for use on commercial vehicles. Terms and conditions apply.

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Frequently Asked Questions(FAQ)

What is T-Mobile SyncUP DRIVE?

T-Mobile SyncUP DRIVE is an app that helps you keep your family safe, secure, and connected by providing various features for your vehicles.

How can I contact T-Mobile for assistance with SyncUP DRIVE?

For further assistance with T-Mobile SyncUP DRIVE, you can visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, or call 611 or 1-877-746-0909.

What do I need to install and use the T-Mobile SyncUP DRIVE app?

To install and use the T-Mobile SyncUP DRIVE app, you need a SyncUP DRIVE OBD-II device, a compatible vehicle, a capable smartphone, and a data plan.

What features does T-Mobile SyncUP DRIVE provide?

T-Mobile SyncUP DRIVE provides features such as Wi-Fi hotspot, family safety features, vehicle safety features, roadside assistance, vehicle security features, and smarter driving analysis.

Can I connect multiple devices to the in-car Wi-Fi hotspot provided by T-Mobile SyncUP DRIVE?

Yes, you can connect up to 5 devices to your in-car Wi-Fi hotspot.

How can T-Mobile SyncUP DRIVE help me keep track of my vehicles in real-time?

T-Mobile SyncUP DRIVE is GPS enabled, allowing you to locate your vehicles in real-time and check their location and status without contacting the drivers.

What alerts can I receive from T-Mobile SyncUP DRIVE regarding my vehicles?

You can receive alerts when the driver or passenger are not wearing their seatbelts, when your car's battery is getting low, and if your parked car has been bumped or disturbed or if your device has been unplugged.

Can T-Mobile SyncUP DRIVE help me analyze my driving behavior?

Yes, T-Mobile SyncUP DRIVE allows you to review your trips to understand how, when, and where you drive. You can also keep track of dangerous driving behavior and set speeding alerts to encourage safer driving.

How many vehicles can I monitor with T-Mobile SyncUP DRIVE for small business fleets?

You can monitor the location and status of up to 15 vehicles from your smartphone with T-Mobile SyncUP DRIVE for small business fleets.

Is roadside assistance available for commercial vehicles?

No, roadside assistance is not eligible for use on commercial vehicles, and terms and conditions apply.