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LiveAgent

Quality Unit Productivity

LiveAgent is multi-channel help desk software designed for SMB and mid market.

Rating
3.6
140 ratings
Downloads
10K+
on Google Play
Price
Free
No in-app purchases
Updated
Feb 2
2021 · v2.5.3
Get it onGoogle Play See alternatives

Screenshots

  • LiveAgent screenshot 1
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  • LiveAgent screenshot 8

About LiveAgent

LiveAgent is a multi-channel help desk system used by thousands of companies worldwide. Support your customers over all communication channels - email, chat, Facebook, Twitter, phone, web, forums and more from one place!

LiveAgent for Android - Full customer support in your hand. Chat with your customers, solve tickets and be more productive on-the-go!


Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket

IMPORTANT NOTICE:
Even though it's possible to install this app on Android version 4.X, we're sorry but the application is no longer supported on this OS version.

LiveAgent server side supported version:
5.17.23.1 or higher

What’s new

Version 2.5.3 · Updated February 2, 2021

- fixed agent role in sidebar - security fixes

User reviews

Alexander Šípka
Alexander Šípka
Great help desk tool, I recommend it to everyone
Ivan Shapovalov
Ivan Shapovalov
Great application! Perfect addition to the desktop version of LiveAgent. Staying in touch both on desktop and mobile is very convenient nowadays. And when you bring such a huge machine as LiveAgent desktop to mobile - it's a huge step in providing better Customer Expereince. 5 stars.
Colin Campbell
Colin Campbell
Thank you for the good LiveAgent mobile app for Android. LiveAgent for iOS is cool as well )
Arthur Bima H.
Arthur Bima H.
great application but preferably for checking or quick reply
Serhiy Dobrovolsky
Serhiy Dobrovolsky
It’s very convenient that there is a mobile version for such a wonderful product! Always at hand and you are always in touch with your customers. Works great on both newer and older devices! Fairly clear and modern UI
BANIBOO Ткацкая Мануфактура
BANIBOO Ткацкая Мануфактура
Awesome app. Good addition to LiveAgent for PC

Frequently asked questions

What is LiveAgent?
LiveAgent is a multi-channel help desk system used by thousands of companies worldwide to support their customers over various communication channels.
What are the main features of LiveAgent for Android?
The main features of LiveAgent for Android include push notifications for new tickets or chats, direct chat capability with customers, ticket resolution, transferring and responding, organization of tickets using filters, and access to tags, notes, and departments for each ticket.
Is LiveAgent available for Android version 4.X?
No, LiveAgent is no longer supported on Android version 4.X.
What is the supported version of LiveAgent server side?
The supported version of LiveAgent server side is 5.17.23.1 or higher.

Alternatives to LiveAgent

Looking for apps like LiveAgent? Here are 6 similar Android apps on Google Play. The highest rated is SMS Marketing Auto Reply Bot (4.2/5), and all 6 are free to download.

LiveAgent vs. alternatives
App Rating Price Installs Last updated Compare
LiveAgent 3.6 / 5 Free 10,000+ Feb 2, 2021
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SendPulse 3.8 / 5 Free 50,000+ Aug 10, 2026 Compare
JLink – Free 100+ Oct 28, 2022 Compare
SMS Marketing Auto Reply Bot 4.2 / 5 Free 10,000+ – Compare

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