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About PayFlex Mobile®

The redesigned PayFlex Mobile® app helps you make decisions for your financial wellness, with ease. You have the control and flexibility to manage your Flexible Spending Account (FSA), Health Savings Account (HSA) and/or Health Reimbursement Account (HRA) in real-time.
In-app assistance for personalized support
• Enjoy intuitive in-context coaching to help you complete account tasks on the app
• Receive timely alerts based on your account, such as
o Enroll in MasterCard® medical/ID theft protection
o Verify PayFlex debit card® transactions
o Use our bill negotiator service for qualified medical claims
Enhanced security with complimentary fraud protection
• Account set-up: Get started with the same user name and password you use on our website
• Returning users: Log in using touch ID fingerprint or PIN code for easier, more secure account access
Easier Navigation to get what you need fast
• View account balances and transactions
• Pay your providers
• File a claim by uploading photos of receipts and documentation

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Frequently Asked Questions(FAQ)

How can the PayFlex Mobile app help me make decisions for my financial wellness?

The PayFlex Mobile app helps you make decisions for your financial wellness by allowing you to manage your Flexible Spending Account (FSA), Health Savings Account (HSA), and/or Health Reimbursement Account (HRA) in real-time.

What kind of assistance does the app provide?

The app provides in-context coaching to help you complete account tasks, and offers timely alerts based on your account. These alerts can include enrolling in MasterCard medical/ID theft protection, verifying PayFlex debit card transactions, and using the bill negotiator service for qualified medical claims.

Is the PayFlex Mobile app secure?

Yes, the app offers enhanced security with complimentary fraud protection. You can set up your account with the same user name and password you use on the PayFlex website. Returning users can log in using touch ID fingerprint or a PIN code for easier and more secure access to their accounts.

What can I do with the app in terms of navigation?

The app allows you to view your account balances and transactions, pay your providers, and file a claim by uploading photos of receipts and documentation. This makes it easier for you to get what you need quickly.