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About Duke Energy

With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to:

• Easy log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either fingerprint to easily access your account.
• View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month.
• Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored.
• Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information.
• Set up bill reminders. Stay on top of your bill and always know when to pay.
• Save more. Take advantage of our energy- and money-saving offers.
• Customer service. Contact our customer support if you ever have questions about your service or your energy bill.

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Frequently Asked Questions(FAQ)

What features are available in the Duke Energy app?

The Duke Energy app allows you to easily log in, view and pay your bills, report outages, track energy usage, set up bill reminders, save on energy, and access customer service.

How can I log in to the Duke Energy app?

You can log in to the Duke Energy app using your Duke Energy account. You can also set up fingerprint access for easy login.

Can I view and pay my bills through the Duke Energy app?

Yes, you can access your bills from anywhere through the Duke Energy app. You can also set up automatic payments and compare your bills from previous months and years.

Is it possible to report an outage through the Duke Energy app?

Yes, you can inform us about a power outage through the app. You will also receive updates on when the power is estimated to be restored.

Can I track my energy usage using the Duke Energy app?

Absolutely, the app allows you to view both past and recent energy usage. This helps you manage your energy consumption and provides detailed information.

How can I set up bill reminders in the Duke Energy app?

You can easily set up bill reminders in the app. This ensures that you stay on top of your bill and never miss a payment.

Are there any energy and money-saving offers available through the Duke Energy app?

Yes, you can take advantage of energy- and money-saving offers provided by Duke Energy through the app.

How can I contact customer support through the Duke Energy app?

If you have any questions about your service or energy bill, you can easily contact customer support through the app.
author
Manage profile and account From NRG 😁🏚
Amsata Dieng
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I love paying my bill online
Cindi Gould
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Convenient & Secure!! Other then the amount of my bill, I think its great!
Button
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It is so convenient to be able to pay my bill using the app. I also like the usage updates I get halfway through the month to know how I am doing with my usage.
Robert Fulbright
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I just love the app 😍
tony grant
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Having the ability to be able to see how much you owe is awesome. I say that because you really don't have to worry about looking for a paper bill in the mail each month. You can easily look on this app each...
Katherine Leeper