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About Be My Eyes - See the world together

Need a pair of sharp eyes? Or have some sight to lend? Be My Eyes is a simple, free tool to see the world better, together.

Be My Eyes connects you with a global community of volunteers and company representatives who are ready at a moment’s notice to help you see – to lend their eyesight and support with everyday tasks.

FREE. GLOBAL. 24/7.
Be My Eyes is a multi-lingual support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!

Sign up to get free visual support with tasks like reading small print, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.

If you have eyesight you want to share, sign up as a volunteer and answer calls from a person in need! Tasks are usually completed in just a few minutes, and if you’re busy there’s no need to answer – someone else will get it.

HOW IT WORKS:
1. Anyone 17 or older may sign up as a user or volunteer.
2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds.
3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support.
Note: Specialized Help availability varies by region and company opening hours.

WHAT CAN VOLUNTEERS HELP YOU WITH?
• Reading home appliances
• Reading product labels
• Matching outfits and identifying clothes
• Help in the kitchen
• Reading digital displays or computer screens
• Navigating TV or game menus
• Operating vending machines or kiosks
• Sorting music collections or other libraries
• Picking jewelry or crafts

WHAT CAN YOU DO WITH SPECIALIZED HELP?
• Web and Computer Technology
• Health and Beauty Products
• Banking and Finance
• Nonprofit Organizations
• More

WHAT’S NEW:
• We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support micro-volunteering platform ever.
• Now supporting Google Assistant.

TESTIMONIALS:
We asked our users how their lives changed after joining Be My Eyes. Hear what they had to say.

“Be My Eyes has made me feel so much more comfortable and secure knowing that if I should need sighted help, I’ll be able to get it.” - Diane, user from USA.

“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, user from USA.

“The little bit of help they might give us over the course of a few minutes, it’s a big thing for someone that’s blind or visually impaired. And to have access to that personal contact… I couldn’t imagine life without it.” - Chris Fisher, user from UK.

“This is the most incredible asset that I have come across since losing my vision. It is efficient, timely, and the helpers are so very warm and thoughtful.” - Chaim, user from New York.

"I am a new iPhone user and was just able to download this app and use it for the first time. It is so comforting to know that I can have assistance when I am stuck, and to know that I am really never alone. This is fantastic! Thanks so much!" - Clarizza, user from Germany.

SELECTED AWARDS:
🏆 2020 Dubai Expo Global Innovator.
🏆 2018 Winner of Google Play Awards - Best Accessibility Experience.
🏆 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention.
🏆 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.

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Frequently Asked Questions(FAQ)

What is Be My Eyes?

Be My Eyes is a free tool that connects you with a global community of volunteers and company representatives who can lend their eyesight and support with everyday tasks.

Is Be My Eyes available worldwide?

Yes, Be My Eyes is a multi-lingual support community available globally day or night, with volunteers answering calls in more than 185 languages.

How can I sign up for Be My Eyes?

You can sign up for Be My Eyes to get free visual support with tasks by completing the registration process on their website or app.

What tasks can volunteers help me with?

Volunteers can help you with tasks such as reading small print, matching clothes, troubleshooting technology, setting up home appliances, and more.

Can I get specialized help through Be My Eyes?

Yes, you can access specialized help for certain tasks by contacting one of their company partners via on-demand video customer support.

Can I become a volunteer for Be My Eyes?

Yes, anyone 17 or older can sign up as a volunteer and answer calls from people in need.

How does Be My Eyes work?

Calls are connected based on daytime timezone and language. When a call is answered, a live one-way video (two-way audio) is initiated to provide verbal support.

What are some examples of tasks that volunteers can help with?

Volunteers can help with tasks such as reading home appliances, product labels, matching outfits, navigating technology, and operating vending machines.

Can I get specialized help in specific areas?

Yes, Be My Eyes offers specialized help in areas such as web and computer technology, health and beauty products, banking and finance, nonprofit organizations, and more.

Are there any testimonials from users of Be My Eyes?

Yes, there are testimonials from users who have found Be My Eyes to be a valuable and comforting resource in their daily lives.
author
very good app. I only had one call so far. I enjoy helping the ones that visually see though this app and in person.
Amanda Grove
author
This is a really cool app help out people and the best part you don't get nothing for me you just get the feeling of helping out someone that's what I call a cool app
subscribe for the boys
author
An amazing way to help someone in a way that can fit into any schedule! Amazing idea and a great way do do a lot of good without needing a lot of free time if you can't go out and volunteer!
zach Sandage
author
Feel so good to help! 9 months have passed since I downloaded the app and finally got my first call! I'm so happy I could help!
Raúl Camargo
author
What an amazing app! After over a year of having the app, i finally got a call. It was such an amazing experience and great conversation.
Samantha McInnis
author
Love it! I've gotten to help 3 times. Such a great idea!
Tara Carter