Waitlist Genie

Waitlist Genie replaces the clipboard at your front desk.

Guests scan a QR code to join your waitlist and see their place in line. Your staff run the live queue from an iPad or phone, and guests get a text and push notification the moment their table, chair, or order is ready.

FOR YOUR FRONT DESK
- Live queue with server-authoritative ordering — no stale or conflicting state between devices
- Add walk-ins manually or let guests self–check in by QR
- Notify guests with one tap; send a reminder if they don't come back
- Update wait estimates that guests see immediately
- Roles for owners, managers, hosts, and staff
- Works across multiple locations under one business

FOR RESTAURANTS AND CAFES
- Tag pickup orders and alert guests when food is ready
- Send partial-order alerts when items come out in batches

FOR SALONS AND BARBERS
- Manage your stylist roster and daily working availability
- Guests can request any available stylist or one specific stylist
- A specific request is never silently reassigned to someone else

FOR YOUR GUESTS
- Join by QR — no app install required to get texts
- See position in line and estimated wait
- Get notified by SMS and push when it's their turn
- Leave feedback after the visit

BUILT FOR THE FRONT DESK
Designed for iPad or Tablet at the host stand and phones on the floor. Light and dark appearance, large text support, and accessible controls throughout.

Waitlist Genie is a service of AI Tech Solutions LLC.