Customerly – AI Chat & Support
Customerly Business iPhoneiPadiPod touch
Customerly – AI Chat & Support is a free Business app for iPhone and iPad by Customerly. Rated 5.0/5 from 1 ratings. Requires iOS 16.4.
- Rating
- 5.0
- 1 ratings
- Price
- Free
- on the App Store
- Size
- 54 MB
- Age 4+
- Updated
- Oct 5
- 2026 · v2.8.0
Screenshots
About Customerly – AI Chat & Support
A smarter, faster way to deliver customer support anytime, anywhere. Customerly Mobile App is the first to empower teams on the go with AI capabilities for customer support. Designed for support agents, managers, and teams, it streamlines communication, enables collaboration, and ensures faster resolutions – all from your mobile device. With AI-powered tools, Customerly makes replying, summarizing, and managing conversations smarter and more efficient than ever, setting a new standard for mobile customer service apps. Key Features: Revolutionary AI Capabilities on the Go • Automatically reply, summarize, and expand conversations with advanced AI tools. • Save time while maintaining a human-like, professional tone in every interaction. Manage Multiple Inboxes with Ease • Seamlessly switch between inboxes and keep customer communication organized. Advanced Search and Filters • Search conversations instantly and filter by tags, status, or priority for focused efficiency. Real-Time Collaboration with Internal Notes • Use @mentions to involve teammates and share internal notes to keep everyone aligned. Global Communication Simplified • Translate messages instantly to communicate with customers worldwide. Smart Conversation Management • Snooze, assign, or send conversation transcripts to manage your workload effectively. Comprehensive Customer Insights • Access detailed customer profiles with tags, custom properties, ratings, events, and lists. Share Help Center Articles and Canned Responses • Provide quick, consistent answers directly from your mobile device. Attach Files Easily • Share images, documents, and other files to resolve issues efficiently. Why Choose Customerly? Customerly is the first mobile app to integrate AI into customer support workflows, offering unparalleled convenience and efficiency. Whether you’re switching from Intercom, Zendesk, or Crisp, Customerly is designed for modern teams that need smarter tools, better collaboration, and a faster way to connect with customers. • AI-Powered Conversations: Save time and enhance quality with AI replies and summaries. • Team Collaboration Made Simple: Use @mentions and notes to align effortlessly. • Real-Time Notifications: Stay informed of critical updates, no matter where you are. • Comprehensive Customer Insights: Understand customer needs better with rich profiles and history. Perfect for Modern Support Teams Customerly sets a new standard for mobile customer service. It’s not just a live chat app – it’s a complete mobile customer support suite designed for teams on the go. Download Customerly now and be part of the revolution in mobile AI-powered customer support.
What’s new
Version 2.8.0 · Updated October 5, 2026
What's new in 2.8.0 - Spam inbox: conversations flagged as spam now have their own inbox, right next to Mentions. - Lite seats: teammates on a Lite seat get a read-only view of contact details. - Smarter search: search now starts from 3 characters and tells you clearly when a search fails. - WhatsApp: conversations escalated because someone replied from the WhatsApp Business app now show the reason. - Faster syncing: conversations refresh more efficiently when you return to the app. - Accessibility improvements across contact details.
App privacy
The developer, Customerly, reported these privacy practices to Apple.
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Contact Info: Email Address, Name
Used for: App Functionality
Alternatives to Customerly – AI Chat & Support
Looking for apps like Customerly – AI Chat & Support? Here are 6 similar apps on the App Store. The highest rated is Hedy: AI Meeting Coach & Notes (4.9/5), and all 6 are free to download.
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Zendesk Chat
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Hedy: AI Meeting Coach & Notes
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Crisp
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Intercom Conversations
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Tidio
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Smartsupp
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| Customerly – AI Chat & Support | 5.0 / 5 (1 rating) | Free | October 5, 2026 | |
| Zendesk Chat | 4.5 / 5 (756) | Free | Mar 5, 2026 | Compare |
| Hedy: AI Meeting Coach & Notes | 4.9 / 5 (198) | Free | Oct 30, 2026 | Compare |
| Crisp | 4.4 / 5 (522) | Free | Oct 23, 2026 | Compare |
| Intercom Conversations | 2.1 / 5 (173) | Free | Sep 11, 2026 | Compare |
| Tidio | 4.8 / 5 (4,768) | Free | Oct 27, 2026 | Compare |
| Smartsupp | 4.1 / 5 (142) | Free | Aug 4, 2026 | Compare |