Zendesk Chat
Zendesk Business iPhoneiPadiPod touch
Zendesk Chat is a free Business app for iPhone and iPad by Zendesk. Rated 4.5/5 from 756 ratings. Requires iOS 17.0. Updated March 5, 2026.
- Rating
- 4.5
- 756 ratings
- Price
- Free
- on the App Store
- Size
- 48 MB
- Age 4+
- Updated
- Mar 5
- 2026 · v1.22.0
Screenshots
About Zendesk Chat
Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/
Ratings & reviews
4.5
756 ratings
What’s new
Version 1.22.0 · Updated March 5, 2026
Minor fixes and performance improvements.
App privacy
The developer, Zendesk, reported these privacy practices to Apple.
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Identifiers: User ID
- Diagnostics: Crash Data
Used for: Analytics, App Functionality
Alternatives to Zendesk Chat
Looking for apps like Zendesk Chat? Here are 6 similar apps on the App Store. The highest rated is Zendesk SKO FY27 (4.9/5), and all 6 are free to download.
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Zendesk Sell
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Freshchat
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Text - Live Chat for Business
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Zendesk SKO FY27
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Chatway Live Chat & AI Chatbot
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| Zendesk Chat | 4.5 / 5 (756 ratings) | Free | March 5, 2026 | |
| Zendesk Sell | 4.6 / 5 (1,567) | Free | Apr 21, 2026 | Compare |
| Freshchat | 3.6 / 5 (51) | Free | May 21, 2026 | Compare |
| Intercom Conversations | 2.1 / 5 (172) | Free | Sep 11, 2026 | Compare |
| Text - Live Chat for Business | 4.3 / 5 (111) | Free | Oct 11, 2026 | Compare |
| Zendesk SKO FY27 | 4.9 / 5 (33) | Free | Jan 15, 2026 | Compare |
| Chatway Live Chat & AI Chatbot | 4.9 / 5 (286) | Free | Oct 12, 2026 | Compare |
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