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Screenshots

  • Zendesk Chat screenshot 1
  • Zendesk Chat screenshot 2
  • Zendesk Chat screenshot 3
  • Zendesk Chat screenshot 4

About Zendesk Chat

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

Ratings & reviews

4.5

756 ratings

5 ★ 81% 4 ★ 7% 3 ★ 3% 2 ★ 2% 1 ★ 7%

What’s new

Version 1.22.0 · Updated March 5, 2026

Minor fixes and performance improvements.

App privacy

The developer, Zendesk, reported these privacy practices to Apple.

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Identifiers: User ID
  • Diagnostics: Crash Data

Used for: Analytics, App Functionality

Alternatives to Zendesk Chat

Looking for apps like Zendesk Chat? Here are 6 similar apps on the App Store. The highest rated is Zendesk SKO FY27 (4.9/5), and all 6 are free to download.

Zendesk Chat vs. alternatives
App Rating Price Last updated Compare
Zendesk Chat 4.5 / 5 (756 ratings) Free March 5, 2026
Zendesk Sell 4.6 / 5 (1,567) Free Apr 21, 2026 Compare
Freshchat 3.6 / 5 (51) Free May 21, 2026 Compare
Intercom Conversations 2.1 / 5 (172) Free Sep 11, 2026 Compare
Text - Live Chat for Business 4.3 / 5 (111) Free Oct 11, 2026 Compare
Zendesk SKO FY27 4.9 / 5 (33) Free Jan 15, 2026 Compare
Chatway Live Chat & AI Chatbot 4.9 / 5 (286) Free Oct 12, 2026 Compare

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