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Screenshots

  • Text - Live Chat for Business screenshot 1
  • Text - Live Chat for Business screenshot 2
  • Text - Live Chat for Business screenshot 3
  • Text - Live Chat for Business screenshot 4

About Text - Live Chat for Business

Your business doesn't stop when you close your laptop. Text puts you in the moment a customer needs you, wherever you are, even on a weak connection. That starts with what's already in your pocket: - Customer details - Incoming message sneak peek & ready-to-go responses - Multi-channel support - File sharing - In-app and push notifications - Agent list with editable profiles And here's what you can do with it: 1. Solve customer problems in a flash See what customers are typing before the message is sent. Answer repetitive questions with ready-to-go responses, and keep customers happy without making them wait. 2. Support smarter, not harder Automated greetings recommend products and engage customers based on what they're doing on your site. Chats route themselves to the right team, so nothing sits in the wrong queue. 3. Catch the cart before it's abandoned See what a customer's adding to their cart right now, plus their full order history. Step in and close the sale before they leave, all from your phone. 4. Solve tickets anytime, anywhere Manage complex cases inside your Android app with the built-in ticketing system. Reassign tickets between groups and find status in seconds. 5. Close more sales Engage prospective customers while they're still on your site. Reach a new lead the moment it lands, call or message straight from the app. 6. Support more, without adding headcount Offer support to several visitors at once, and reply faster, keeping satisfaction high even as you grow. Install Text on your mobile and stay close to the business in minutes. Support customers, catch a sale, or jump into a chat, wherever you are.

Ratings & reviews

4.3

112 ratings

5 ★ 79% 4 ★ 3% 3 ★ 3% 2 ★ 4% 1 ★ 12%

What’s new

Version 2.44.4 · Updated October 11, 2026

A fresh update just landed. Meet the brand-new customer profile, with quick actions to contact customers directly. Plus, the new Your plan section lets you track AI resolutions, message credits, and API usage in real time. We’ve also made behind-the-scenes improvements for an even smoother experience.

App privacy

The developer, Text, Inc, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction
  • Contact Info: Email Address
  • User Content: Emails or Text Messages, Photos or Videos, Customer Support, Other User Content
  • Diagnostics: Other Diagnostic Data

Used for: Analytics, Product Personalization, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Contact Info: Name
  • Diagnostics: Performance Data

Used for: Product Personalization, App Functionality

Alternatives to Text - Live Chat for Business

Looking for apps like Text - Live Chat for Business? Here are 6 similar apps on the App Store. The highest rated is Chatway Live Chat & AI Chatbot (4.9/5), and all 6 are free to download.

Text - Live Chat for Business vs. alternatives
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Text - Live Chat for Business 4.3 / 5 (112 ratings) Free October 11, 2026
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Chatway Live Chat & AI Chatbot 4.9 / 5 (286) Free Oct 12, 2026 Compare
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CTM Phone 3.7 / 5 (31) Free Oct 13, 2026 Compare

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