Crisp
Crisp IM SARL Business iPhoneiPadiPod touch
Crisp is a free Business app for iPhone and iPad by Crisp IM SARL. Rated 4.4/5 from 520 ratings. Requires iOS 16.6. Updated September 10, 2026.
- Rating
- 4.4
- 520 ratings
- Price
- Free
- on the App Store
- Size
- 87 MB
- Age 4+
- Updated
- Sep 10
- 2026 · v6.9.1
Screenshots
About Crisp
Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
Ratings & reviews
4.4
520 ratings
What’s new
Version 6.9.1 · Updated September 10, 2026
- fix: Conversation list could stop updating when a visitor had no browser information - fix: Original emails with an unusual date header could not be opened - fix: Original emails sent as plain text could not be opened - fix: Show error message when trying to save an invalid name in profile settings - fix: Crash when switching website while the visitors list was updating - fix: Use correct subtitle for empty visitors placeholder - fix: Crash when returning to a conversation holding a translated message with a link preview - fix: A translated message no longer hides the link preview it was sent with - fix: The {{ email }} macro in shortcuts was inserted as an empty string - fix: Toasts could not be swiped away on iOS 26 - fix: Crash when opening a conversation with a quoted right-to-left message - fix: Arabic letters were drawn disconnected inside quoted messages
App privacy
The developer, Crisp IM SARL, reported these privacy practices to Apple.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info: Email Address
- Identifiers: User ID
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Contact Info: Email Address, Name
- Identifiers: User ID
Used for: Analytics, App Functionality
Alternatives to Crisp
Looking for apps like Crisp? Here are 6 similar apps on the App Store. The highest rated is Chatway Live Chat & AI Chatbot (4.9/5), and all 6 are free to download.
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Tidio
4.8
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Tawk.to
3.7
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Smartsupp
4.1
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Crisp Teams
2.6
-
Chatway Live Chat & AI Chatbot
4.9
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Text - Live Chat for Business
4.3
| App | Rating | Price | Last updated |
|---|---|---|---|
| Crisp | 4.4 / 5 (520 ratings) | Free | September 10, 2026 |
| Tidio | 4.8 / 5 (4,769) | Free | Sep 28, 2026 |
| Tawk.to | 3.7 / 5 (211) | Free | Aug 29, 2026 |
| Smartsupp | 4.1 / 5 (143) | Free | Aug 4, 2026 |
| Crisp Teams | 2.6 / 5 (11) | Free | Sep 7, 2026 |
| Chatway Live Chat & AI Chatbot | 4.9 / 5 (283) | Free | Sep 10, 2026 |
| Text - Live Chat for Business | 4.3 / 5 (110) | Free | Sep 12, 2026 |