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Screenshots

  • Crisp screenshot 1
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  • Crisp screenshot 3
  • Crisp screenshot 4

About Crisp

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

Ratings & reviews

4.4

522 ratings

5 ★ 76% 4 ★ 9% 3 ★ 4% 2 ★ 3% 1 ★ 8%

What’s new

Version 6.10.1 · Updated October 23, 2026

- fix: Email links in messages open Mail with the right recipient - fix: Markdown links whose text is an email or web address opened that address instead of the link's target - fix: Closing a menu in a conversation, the inbox or user details could crash the app - fix: Two-factor codes starting with a zero are filled in completely from the clipboard - fix: The visitor's name and email at the top of a conversation stay in place when the email is long - fix: Suggestions could keep showing a spinner after they had loaded - fix: Field messages could show the avatar or name of an earlier message

App privacy

The developer, Crisp IM SARL, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name
  • Identifiers: User ID

Used for: Analytics, App Functionality

Alternatives to Crisp

Looking for apps like Crisp? Here are 6 similar apps on the App Store. The highest rated is Chatway Live Chat & AI Chatbot (4.9/5), and all 6 are free to download.

Crisp vs. alternatives
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Crisp 4.4 / 5 (522 ratings) Free October 23, 2026
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Chatway Live Chat & AI Chatbot 4.9 / 5 (288) Free Oct 20, 2026 Compare
Text - Live Chat for Business 4.3 / 5 (112) Free Oct 26, 2026 Compare

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