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About 智方便 iAM Smart

"iAM Smart" is a free account for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. It allows users to perform authentication through personal mobile phones, to log in and use the online services of different government departments and commercial organisations with a single digital identity.

"iAM Smart" account is available in two versions, namely "iAM Smart" and "iAM Smart+". The "iAM Smart" version has authentication, form filling and personalised notifications functions, while the "iAM Smart+" version has the digital signing function in addition:-.

● Authentication
√ Users will have a single digital identity that enables simple and secure login to various government and commercial online services. It brings convenience to daily life without having to manage different user names and passwords.

● Form Filling with e-ME
√ Users can use the "e-ME" function to store their personalised data (such as name, gender, HKID Card number, date of birth, residential address, and contact phone number), and enjoy the convenience brought by auto form filling and avoid filling in the same data for different applications.

● Personalised Notification
√ Users can choose to receive personalised notifications from various government online services to keep up with service updates, expiry alerts and latest information.

● Digital Signing
√ Users can use "iAM Smart+" to sign digitally in accordance with the Electronic Transactions Ordinance (Chapter 553 of the Laws of Hong Kong) to process legal documents and procedures online.

To register and activate your "iAM Smart", simply:
● Use mobile device with biometric authentication functions enabled (including fingerprint or facial identification) to download and install the "智方便 iAM Smart" app
● Scan the HKID Card according to the instructions, and let the app to read the HKID Card information and verify the authenticity of the HKID Card
● Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
● Wait for the identity verification based on the records of his/her identity card after submission of the application
● Perform mobile phone built-in biometric authentication, set up "iAM Smart" 6 digital password and provide email address upon successful identity verification
● Start using "iAM Smart" platform immediately once the above steps are completed

To register or upgrade to "iAM Smart+" for using digital signing function, you may bring your HKID Card and mobile device to our self-registration kiosks, registration service counters or via mobile registration teams to complete the relevant procedures.

Note:
● Consent of your parent or guardian is required if you are aged from 11 to 17.

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Frequently Asked Questions(FAQ)

What is "iAM Smart"?

"iAM Smart" is a free account for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. It allows users to perform authentication through personal mobile phones, to log in and use the online services of different government departments and commercial organisations with a single digital identity.

What are the functions of the "iAM Smart" version?

The "iAM Smart" version has authentication, form filling, and personalised notifications functions.

What are the functions of the "iAM Smart+" version?

The "iAM Smart+" version has the additional digital signing function in addition to authentication, form filling, and personalised notifications.

What is authentication in "iAM Smart"?

Authentication in "iAM Smart" allows users to have a single digital identity that enables simple and secure login to various government and commercial online services.

What is form filling with e-ME in "iAM Smart"?

Form filling with e-ME in "iAM Smart" allows users to store their personalised data and enjoy the convenience of auto form filling for different applications.

What is personalised notification in "iAM Smart"?

Personalised notification in "iAM Smart" allows users to receive personalised notifications from various government online services to keep up with service updates, expiry alerts, and latest information.

What is digital signing in "iAM Smart+"?

Digital signing in "iAM Smart+" allows users to sign digitally in accordance with the Electronic Transactions Ordinance to process legal documents and procedures online.

How can I register for "iAM Smart"?

To register for "iAM Smart", you need to use a mobile device with biometric authentication functions enabled to download and install the "智方便 iAM Smart" app. Then, follow the instructions to scan your HKID Card, verify the authenticity of the card, align your face for facial identification, and complete the identity verification process.

Can I upgrade to "iAM Smart+" for digital signing?

Yes, to upgrade to "iAM Smart+" for digital signing, you can bring your HKID Card and mobile device to self-registration kiosks, registration service counters, or mobile registration teams to complete the required procedures.

What is the age requirement for "iAM Smart" registration?

"iAM Smart" registration is available for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. However, consent from a parent or guardian is required if you are aged from 11 to 17.