Helpdesk Tycoon: IT Support

You land alone in the tiny IT corner of a small bakery. One desk, one headset, and already three tickets in the queue. Welcome to the helpdesk!

Helpdesk Tycoon is a pixel art idle management game: grow your IT department from the very first "I forgot my password" ticket all the way to a cloud giant. Simulation, clicker and card collecting, wrapped in IT support humor.

🖱️ Tap to handle tickets, chain combos and keep an eye on your SLAs.
👩‍💻 Hire interns, Tier 1 and Tier 2 techs, Tier 3 engineers, sysadmins… all the way up to the CISO. Buy their desks, equip them (hardware, licenses, comfort) and watch your open space come to life.
🃏 Collect 60+ managers in booster packs: Gary and his 30 years on the hotline, the terminal wizard, the CISO who says no… Level them up all the way to Diamond quality.
⚔️ Build your Arena team: take on support's worst incidents and duel other players' teams.
📈 Sign new clients: accounting firm, clinic, county council, ministry.
🏢 Grow your department through 9 stages: IT corner, CIO office, MSP, IT firm… Hyperscaler.
🚀 Restructure to come back stronger in 9 worlds: space station, castle, Neo-Tokyo, hospital, prehistory…
⚡ Handle surprises: total outage, phishing wave, forced update, the director's visit.
🤔 Make decisions: admin rights for Kevin? Deploying on a Friday at 5 pm?
👵 Meet your favorite users: Karen and her printer, Mr. Henderson the impatient VIP.
📋 Every day: 3 missions, a gift and the delivery courier to catch. Every week: a challenge and an Arena boss.
🎄 Events all year round with exclusive skins and managers: the Haunted Manor for Halloween, Santa's Workshop from December 1.
🏆 30+ challenges, Google Play Games leaderboards and promotions for your team.
💤 Your team keeps working when you close the game.

No account, no mandatory login. Ads are optional: you choose to watch a video to get a bonus. The VIP Pack removes all ads, and Ticketix gems 💎 can also be earned by playing. Available in English and French.

Made by an IT tech, for everyone who has ever heard "Have you tried turning it off and on again?"