fixly: Appliance Repair Codes

Your washing machine flashes 5E. Your boiler shows E1. The light won't come on
and you have no idea where to start.

fixly tells you what the code means, what is most likely wrong, and exactly what
to do first — starting with whatever keeps you safe.


READ THE ERROR CODE FROM A PHOTO

Point your camera at the display panel. fixly reads the characters on screen and
looks them up in a brand-aware error code table.

The same characters mean different things on different machines. E1 is a water
supply fault on a Samsung washer, but low water pressure on a boiler. Tell fixly
the brand — or register the appliance once — and you get one answer instead of
five guesses.

Covered today: Samsung and LG washers (4E, 4C, 5E, 5C, 3E, dE, dC, UE, UB, LC,
IE, OE, FE, FF), LG air conditioners (CH05, CH01, CH38), and common boiler codes
(E1, E2, E4). No code on the display? Just describe the problem in your own
words.


DESCRIBE IT THE WAY YOU WOULD SAY IT

No part names, no jargon. Type "water won't drain", "the light won't turn on",
"there's a smell in the house" and fixly finds the closest match.


STEP BY STEP, IN ORDER

Once fixly knows the problem you get a real plan: what to unplug, what to shut
off, what to check first, and what "fixed" should look like. Photograph before
and after and fixly compares the two so you can see whether anything changed.

You also get an honest cost picture — a range for doing it yourself versus
calling a professional — so you can decide before you commit.


SAFETY COMES FIRST, AND IT IS ALWAYS FREE

Gas. Electrical panels. Refrigerant lines. Structural cracks. Brake and steering
work. Some jobs are not DIY jobs, and fixly says so plainly instead of walking
you into them.

These are never locked behind a purchase, a limit, or an ad:

- Running a diagnosis
- The risk level
- What to do right now to stay safe
- The call to stop and get a professional
- Dialing for help

Hiding "you smell gas, open a window and leave" behind a paywall would be
indefensible. We don't.


EVERYTHING HAPPENS ON YOUR PHONE

- No account, no sign-up, no email.
- Photos are not uploaded. Diagnosis runs on the device.
- Works with no signal — basement, garage, laundry room.
- Delete the app and the data goes with it.


WHAT FIXLY CANNOT DO

We would rather tell you now than have you find out later.

- It does not recognise objects in your photos. It reads text — the code on a
display, the model number on a label. A photo of a dark ceiling light tells it
nothing, so describe that one in words.
- It does not send a technician and does not broker repair services.
- Causes and cost ranges are reference information. The final call, and the
responsibility, are yours.


WHAT IT COVERS

Plumbing and bathroom: leaking pipe joints, dripping taps, clogged drains,
running toilets, shower hose leaks, water hammer.

Washing machine: won't drain, won't fill, violent shaking, smells, door stuck.

Refrigerator: not cooling, noisy, frost build-up, water pooling underneath.

Air conditioner: not cooling, dripping water, bad smell.

Home: wall and ceiling mould, cracks, silicone gaps, sticking doors, boiler
faults and no hot water.

Electrical: flickering or dead lights, breakers that keep tripping, hot or
scorched outlets.

Car: warning lights, dead battery, low tyre pressure, wipers.

Devices: slow computer, phone battery draining, weak Wi-Fi, no TV signal.

Clothing: stains and shrinkage. And more: unexplained smells, recurring
insects, noises you can't place.


FREE AND PRO

Free covers three diagnoses a day, the first repair steps, and every safety
feature with no exceptions. A short ad opens the full step list, photo
verification, and detailed cost comparison for 24 hours.

Pro removes the daily limit and the ads, keeps your repair history, and adds
preventive maintenance reminders.


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Support: [email protected]
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