TDA Agent App

TDA Agent App - Field Operations Made Simple
TDA Agent App is the official operations app for The Dhobi field team. It enables pickup and delivery executives to manage daily laundry tasks efficiently with complete order visibility and control.
Built for fast-paced field operations, the app simplifies workflows, reduces manual errors, and ensures smooth coordination from pickup to delivery.
Key Features
Daily Task Management
• View clear summaries of pickups, deliveries, and completed orders
• Stay organized with real-time task updates
Duty Status Control
• Toggle availability status for assignments
• Stay connected with ongoing operations
Order Details & Tracking
• Access complete order information
• View customer details and service notes instantly
Secure OTP Verification
• Verify pickups and deliveries using OTP
• Ensure safe and accurate handovers
Customer Communication
• Call customers directly from the app
• Improve coordination and reduce delays
Order Creation & Customer Management
Create Walk-in Orders
• Add pickup orders instantly for walk-in customers
Customer Search & Management
• Search existing customers quickly
• Create and manage customer profiles with ease
Garment & Service Management
• Add or update garments and services
• Get real-time billing previews before confirming orders
Quality & Proof Features
Pickup Photo Capture
• Capture and upload images during pickup
• Maintain quality and accountability
Payments & Billing
Payment Tracking
• View payment status for each order
• Collect payments during delivery
Invoices & Breakdown
• Access invoice PDFs anytime
• View detailed financial summaries
Performance & Earnings
Earnings Overview
• Track earnings and recent transactions
• Monitor performance with ease
Built for Field Efficiency
TDA Agent App is designed to support on-the-go teams by reducing manual errors, improving pickup-to-delivery coordination, and enabling faster task completion.
Who Can Use This App?
This app is intended for authorized field executives and staff of The Dhobi service network.