Splynx CommsApp

About Splynx CommsApp

Splynx CommsApp keeps ISP support teams connected and responsive - wherever they are. Instead of being tied to a desktop or browser, support agents can handle tickets and customer messages directly from their phone, with instant push notifications so nothing gets missed.


Designed for service providers running Splynx, the app brings your full support workflow into one simple, fast mobile experience.


TICKETS
View, manage, and respond to support tickets on the go. See ticket status, customer details, and history - everything available in Splynx web, now in your pocket.


MESSAGES
Handle customer WhatsApp conversations directly in the app. Respond quickly, keep context, and never miss a message from a customer waiting on support.


CANNED REPLIES
Speed up responses with pre-written reply templates. Resolve common requests faster and keep communication consistent across your team.


PUSH NOTIFICATIONS
Get instant alerts for new tickets, incoming messages, and updates - so your team stays available and responsive even when away from their desks.


CUSTOMER INFORMATION
Access key customer details directly from the ticket or conversation, so agents are always fully informed before responding.

UNIFIED INBOX
Switch seamlessly between Tickets and Messages in one app.


Splynx CommsApp is available exclusively for ISP support teams using Splynx ISP management software.