Zip Shuttle

About Zip Shuttle

Community Transit's Zip Shuttle is a flexible way to travel around Snohomish County, WA. We’re an on-demand shared ride service that’s easy, affordable, and convenient. Adults ride for $2.50 or less, and youth 18 and younger ride free.

With a few taps, book a ride in the app, and our technology will pair you with other people headed your way.

HOW IT WORKS:
- When you're ready to go, book a ride in the app by providing your pick-up and drop-off locations, anywhere in our service area.
- Let us know whether you’re riding alone or with additional passengers.
- You will receive an estimated vehicle-arrival time upon booking your trip and be picked up where you requested. The driver’s estimated arrival time will automatically update as your vehicle makes its way to meet you.
- Be ready for your driver outside at the pick-up location.
- When your driver arrives, pay your fare and board the vehicle. Pay on board with an ORCA card or exact cash, or save your credit or debit payment method in the mobile app.
-There may be others on board, or you may make a few additional stops along the way. Track your ride and share your status within the app in real-time.

AFFORDABLE:
Rides cost the same as a Community Transit bus fare — adults ride for $2.50 or less, and youth ride free.

RELIABLE:
Track your ride as the driver is on their way to you, and while you’re in the vehicle too. The app will provide real-time information for your pick-up and arrival time.

ACCESSIBLE:
Zip Shuttle is wheelchair accessible. If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app. When you request a ride, you’ll be matched with a wheelchair-accessible vehicle.

SHARING YOUR TRIP:
Our service matches people headed in the same direction. This means you’re getting the convenience of an on-demand ride with the efficiency and affordability of public transit.

Questions or comments? Reach out at (833) 342- 5947.
Your feedback is important to us. Ride Zip Shuttle and let us know how we did!