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About Via: Low-Cost Ride-Sharing

Via is the new smart, affordable & easy way to get around your city. Request a ride on your phone and share with other riders going your way. You can Via in NYC, Washington D.C., Chicago, and more.

Via is an easy, fast, convenient and smart way to get around. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit!
• Book a ride on your phone
• Get picked up on a nearby corner
• Share your ride with others
• Save cash and reduce carbon emissions

How it works:
Set your pickup and drop off to request a ride. We’ll match you with a Via driver headed your way. Our smart pickup coordination will direct you to a nearby corner to meet your driver, so your Via and its passengers never have to go out of their way. We pool riders into the same car efficiently and without delays, keeping our price point affordable for everyone.

Efficiency at its best:
With Via in NYC, Washington D.C. and Chicago, you can stop the busy and bossy rush hour commutes. Our drivers take you straight to your destination at low costs. Our smart algorithm was built for ride sharing and our corner to corner pickups make the ride faster and affordable for everyone.

We promise low-fares for everyone:
Save money on cabs and ride anywhere within our service area for affordable fares. Passengers get premium, convenient rides for only a few dollars more than a city bus or subway. Eligible users can pay using pre-tax transit dollars through approved commuter benefit debit cards. All payment is directly through the app, making paying for your ride fast and completely seamless.

Superior customer service:
Having transit troubles? Send us a text message anytime, and we’re happy to help! We offer real-time customer support so you can enjoy your ride.

Community:
We’re proud to represent such a diverse community of riders and drivers. Via recognizes the value of sharing with our neighbors and believes that everyone benefits when we work together to make our city a better place. When we ride together, we benefit our city, our planet and one another. Welcome to the new alternative, transportation system.

Your friends are our friends:
Share the Via love! We’re sure your friends would rather ride with us than expensive taxis. That’s why we make carpools fun. Refer friends to Via and you will earn free Ride Credit when your friend takes a ride!

Environmentally friendly:
Help keep our cities clean. Similar to carpools or shuttles, we can reduce congestion and emissions by sharing rides with one another.

Where can I Via?
You can ride Via in New York (including JFK, EWR, and LGA airports), Chicago (including O’Hare and Midway airports), and Washington D.C. You can also use the Via service through our municipal partnerships in L.A., Seattle, Arlington and West Sacramento.

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Frequently Asked Questions(FAQ)

What is Via?

Via is a low-cost ride-sharing service that allows passengers to request a ride on their phone and share it with other riders going in the same direction.

How does Via work?

To use Via, set your pickup and drop off location in the app, and we will match you with a driver headed your way. Our smart pickup coordination will direct you to a nearby corner to meet your driver, and we'll pool riders into the same car efficiently and without delays, keeping our price point affordable for everyone.

Where can I use Via?

Via is currently available in New York, Chicago, and Washington D.C. You can also use the Via service through our municipal partnerships in L.A., Seattle, Arlington, and West Sacramento.

Is Via environmentally friendly?

Yes, Via is environmentally friendly. Similar to carpools or shuttles, we can reduce congestion and emissions by sharing rides with one another.

How much does Via cost?

Via offers low fares for everyone. Passengers get premium, convenient rides for only a few dollars more than a city bus or subway. Eligible users can pay using pre-tax transit dollars through approved commuter benefit debit cards. All payment is directly through the app, making paying for your ride fast and completely seamless.

What if I have transit troubles?

Via offers real-time customer support, so you can send us a text message anytime, and we’re happy to help!

Can I refer my friends to Via?

Yes, you can refer your friends to Via, and you'll earn free Ride Credit when your friend takes a ride.

Is Via convenient?

Yes, Via is convenient. You can book a ride on your phone, get picked up on a nearby corner, share your ride with others, and save cash and reduce carbon emissions.

How does Via keep rides affordable?

Via picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit. Our smart algorithm was built for ride-sharing, and our corner-to-corner pickups make the ride faster and more affordable for everyone.

What does Via believe in?

Via believes in the value of sharing with our neighbors and that everyone benefits when we work together to make our city a better place. When we ride together, we benefit our city, our planet, and one another.
author
The app is very simple for me to use.
Stephanie Lewis
author
Punctual and pleasant They know where they are going and how to get there. Via takes all necessary precautions & the ride is fine even in a mask!
Helen Reichel
author
All ways on time
mike jackson
author
Great service I recommend you look into this
Allen Pettaway
author
I would recommend anyone
Bertha Harper
author
As a driver for ViaMetro its wonderful a?customer told me he was happy that we have ViaMetro in STL especially sinxe some bus routes have been cut out
Terry Henderson