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About MATBUS Paratransit

MATBUS Paratransit is a door-thru-first-door public transportation service designed for individuals with disabilities who are ADA Paratransit Eligible and unable to utilize MATBUS fixed route service independently. Application forms are available at matbus.com and by mail upon request.
MATBUS Paratransit operates within the city limits of Fargo, Moorhead, West Fargo, and Dilworth. The service features specially trained bus operators, accessible vans, and buses with wheelchair lifts to help individuals with difficulty navigating stairs.
MATBUS Paratransit riders can access shopping, social events, restaurants, medical appointments, hospitals, schools, jobs, and more. MATBUS Paratransit does not provide emergency medical transport services.

HOW IT WORKS:
To book a ride using your smartphone, simply set your pickup and drop-off address, choose a pickup or drop-off window, and indicate if you're bringing additional passengers. You can also book a ride over the phone by calling and speaking with one of our dispatchers.
Your bus fare can be paid in advance on your smartphone with a credit or debit card or on the day of your ride to the bus operator with cash, check, or ticket. Our bus operators do not have change, so exact fare is needed.
You will receive an automated call or text reminder a day before your scheduled trip. You will also receive a call or text when your bus operator is on the way and upon arrival. The MATBUS Paratransit rider app lets you track your ride status in real-time!
Once the bus operator arrives at your pickup location, they will wait 5 minutes for you to appear. If they arrive early, the bus operator will wait until the start of your pickup window before starting the 5-minute wait period.
MATBUS Paratransit is a shared ride service, which means you may not go directly to your destination without your bus operator picking up or dropping off other riders along the way.
Questions? Contact us via email at [email protected] or call 701-232-7500 and select option 2.

Alternatives to MATBUS Paratransit

Looking for apps like MATBUS Paratransit? Here are 6 similar Android apps on Google Play. The highest rated is MetroConnect Miami-Dade (3.7/5), and all 6 are free to download.

MATBUS Paratransit vs. alternatives
App Rating Price Installs Last updated Compare
MATBUS Paratransit 4.8 / 5 Free 500+ Oct 16, 2026
UTA On Demand 2.4 / 5 Free 50,000+ Sep 23, 2026 Compare
Via — smarter mobility. 3.3 / 5 Free 500,000+ Jul 12, 2020 Compare
MetroConnect Miami-Dade 3.7 / 5 Free 50,000+ Sep 23, 2026 Compare
Via Driver 3.0 / 5 Free 100,000+ Oct 15, 2026 Compare
Arlington Transportation 2.2 / 5 Free 10,000+ – Compare
Trinity Metro ZIPZONE 3.7 / 5 Free 50,000+ Oct 22, 2026 Compare

Compare MATBUS Paratransit with the top alternatives: ratings, updates, ASO score and keyword gaps →

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