Sociomile

Build a strong relationship with your customers via Social Media, Email, Phone and more in ONE Costumer Support Dashboard

Increase Your Engagement with Customers
Have a quick respond to customers questions and complaints from Emails, Social Media mention, hashtags, comments, etc. all in one place

Organize your Conversations
Convert all incoming emails, social media mentions, hashtags and comments into tickets. Prioritize, categorize and assign tickets so you never lose track of them.

Make A Good Collaboration In Your Team
Collaborate among agents, and escalate a ticket to other team members from across the company to provide quick and consistent answers to your customers

Optimize your Helpdesk
Sociomile's reports help you monitor helpdesk productivity, customer experience and agent workload straight out of the box.

Publish Your Post Quickly And Easily
Schedule your posts for all your social accounts and let Sociomile publish them automatically.