Kingsport Utilities

Kingsport Utilities puts self‑service at your fingertips. Securely manage your utility account, review usage, and take care of billing—all in one simple app.

WHAT YOU CAN DO
• View account details and current balance
• See past bills and payment history
• Make one‑time payments through trusted payment partners
• Enroll in Autopay and paperless billing (where available)
• Track usage with clear charts and insights
• Request service changes such as starting or stopping service (if enabled by Kingsport Utilities)
• Update contact information and communication preferences
• Get helpful in‑app guidance for common tasks

WHY CUSTOMERS USE IT
• Fast: Handle routine tasks in seconds—no calls or office visits needed
• Clear: Usage and billing are presented in a simple, readable format
• Connected: Changes you make are reflected in Kingsport’s billing system
• Secure: Authentication and role‑based access keep your information protected

WHO CAN USE IT
• Designed for residential and commercial customers of Kingsport Utilities

NOTES
• Some features may vary based on your account type and local programs
• Payments are processed by approved third‑party providers; banking details are not stored by Kingsport Utilities within the app
• Data connection required for most features

Need assistance? Please contact Kingsport Utilities customer service.