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About Genesys Tempo

Life is hectic. For contact center employees, having a tool that allows them to better organize and plan out their day is a necessity, and the ability to do so on the go, essential. Genesys Tempo™, a mobile app for Genesys Cloud, empowers your workforce to achieve a work-life balance with the ability to self-manage their working hours from their mobile device, because the rhythm of everyday life can’t stop or slow. Through this app, employees can view their schedule, put in time-off requests and monitor their status, and keep track of their working hours quickly and efficiently.

The initial release allows users to:
* View their schedule
* Submit time-off requests
* View the status of their time-off requests

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Frequently Asked Questions(FAQ)

What is Genesys Tempo?

Genesys Tempo is a mobile app for Genesys Cloud that allows contact center employees to better organize and plan out their day, and manage their working hours from their mobile device.

What can users do with Genesys Tempo?

Users can view their schedule, submit time-off requests, and monitor the status of their time-off requests through Genesys Tempo.