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Genesys Cloud Communicate Screenshot 0
Genesys Cloud Communicate Screenshot 1
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About Genesys Cloud Communicate

Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.

- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.

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Frequently Asked Questions(FAQ)

What is Genesys Cloud Communicate?

Genesys Cloud Communicate is an app that allows you to use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device.

Can I use my dedicated business phone number to make and receive calls with Genesys Cloud Communicate?

Yes, you can use your dedicated Genesys Cloud business phone number to make and receive calls with the app.

Can I use Wi-Fi to make and receive calls with Genesys Cloud Communicate?

Yes, you can make and receive calls using Wi-Fi, even in areas with poor cellular coverage.

Can I keep my business and personal phones separate with Genesys Cloud Communicate?

Yes, you can keep your business and personal phones separate with the app.

Can I search for people and groups in my organization and personal contacts with Genesys Cloud Communicate?

Yes, you can search for people and groups in your organization and personal contacts with the app.

Can I view my call history and return missed calls with Genesys Cloud Communicate?

Yes, you can view your call history and return missed calls with the app.

Can I check my voicemail, recordings, and faxes with Genesys Cloud Communicate?

Yes, you can check your inbox to review your voicemails, recordings, and faxes with the app.