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About Schlage Utility Software - SUS

The Schlage Utility Software (SUS) mobile app is designed specifically for use with the Schlage SUS-A cable and works with select Schlage electronic locks and accessories (see list of compatible devices below).

This new SUS mobile app and cable replaces the current Schlage SUS and HHD solution.

The SUS and SUS-A cable are used with networked and offline locks to initialize and configure devices, test operational status, perform ongoing system maintenance and update device firmware.

In addition, for offline devices, the SUS solution is utilized to transfer access control data from the Schlage Express access control software (such as authorized user lists) via the Android mobile device to the locks. SUS is also utilized to download audit trail information from locks to the mobile device and then transfer that data back to Schlage Express for analysis and storage.

The intuitive screen layout of the free SUS mobile app provides easy navigation during use. The SUS-A cable (required) is an all-in-one solution with separate connectors – USB-A for our USB enabled devices and a 2-pin serial connection for our serial enabled devices – to connect the mobile device to the locks.

Compatible Schlage locks and devices
• AD400/401/402, AD300/301/302 locks, AD200, AD Series readers
• PIM400 (RSI &TD2), WPR400, WPR401, PIB300
• Legacy BE367/FE210 locks
• WRI400 and CT5000 controllers


Coming Soon: Compatible Schlage locks and devices
• CO200 lock (2021)
• AD201, AD250, CO220, CO250 locks (2021)
• Legacy CM, CL, KC2 locks (2021)

Features of the Schlage Utility Software (SUS) include:
• Intuitive and easy to use interface
• Single cable for Schlage AD Series locks and legacy BE367/FE210
devices
• Facilitates initialization and configuration of locks and accessories
• Tests operational status and performs ongoing system maintenance
• Simplifies firmware updates
• Cellular plan not required
• Import/Export Device Configuration feature simplifies the configuration
process
• Ability to reclass Schlage AD online Series, AD200 locks
• Manager and Operator user modes
• Diagnostic data log streamlines troubleshooting


Visit us.allegion.com for more information on supported locks and devices.

Android mobile device recommendations
• Android Pie 9.0 or newer (minimum SDK 28)
• For optimum performance, the SUS mobile app and SUS-A cable have been tested with flagship Android devices from major manufacturers including:
• Google Pixel 3 or newer
• Moto G6 or newer
• Samsung S8 or newer

Schlage Utility Software (SUS) must be used with the Schlage SUS-A cable from Allegion, PLC.

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Frequently Asked Questions (FAQ)

What is the Schlage Utility Software (SUS)?
The Schlage Utility Software (SUS) is a mobile app designed for use with the Schlage SUS-A cable and compatible Schlage electronic locks and accessories.
What does the SUS mobile app and cable replace?
The SUS mobile app and cable replace the current Schlage SUS and HHD solution.
What is the purpose of the SUS and SUS-A cable?
The SUS and SUS-A cable are used to initialize and configure devices, test operational status, perform system maintenance, and update device firmware for networked and offline locks.
How is the SUS solution used for offline devices?
For offline devices, the SUS solution is utilized to transfer access control data from the Schlage Express access control software to the locks, download audit trail information, and transfer data back to Schlage Express for analysis and storage.
What features does the Schlage Utility Software (SUS) offer?
The SUS offers an intuitive interface, single cable solution for compatible locks, initialization and configuration of locks and accessories, operational status testing, system maintenance, firmware updates, import/export device configuration, reclassification of locks, manager and operator user modes, and a diagnostic data log.
What locks and devices are compatible with the Schlage Utility Software (SUS)?
Compatible locks and devices include AD400/401/402, AD300/301/302 locks, AD200, AD Series readers, PIM400 (RSI & TD2), WPR400, WPR401, PIB300, Legacy BE367/FE210 locks, WRI400, and CT5000 controllers.
What locks and devices will be compatible with SUS in the future?
Coming soon, SUS will be compatible with CO200 lock (2021), AD201, AD250, CO220, CO250 locks (2021), and Legacy CM, CL, KC2 locks (2021).
What are the recommended Android mobile device specifications for using SUS?
The recommended Android mobile device specifications are Android Pie 9.0 or newer (minimum SDK 28) and flagship devices from major manufacturers such as Google Pixel 3 or newer, Moto G6 or newer, and Samsung S8 or newer.
Is a cellular plan required to use the Schlage Utility Software (SUS)?
No, a cellular plan is not required to use SUS.
Where can I find more information on supported locks and devices for SUS?
You can visit us.allegion.com for more information on supported locks and devices.
What cable must be used with the Schlage Utility Software (SUS)?
SUS must be used with the Schlage SUS-A cable from Allegion, PLC.
author
Works amazing for updating my Schlage AD400 lockset!
Rivedunord