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About Schlage Mobile Access

The Schlage Mobile Access app was developed for multifamily, commercial and institutional properties that use Schlage mobile enabled devices including Schlage Control, MTB readers, as well as NDEB and LEB wireless locks. Please note, homeowners who wish to manage Schlage Encode™, Sense™ or Connect™ smart locks should use the Schlage Home app.

For multifamily residents and end users:
The new Schlage® Mobile Access credentials enable residents and end users to utilize a mobile device instead of a physical badge to securely unlock an opening. Available for Android phones 6.0 and above, the Schlage Mobile Access app is convenient and easy to use.

Your property manager or site administrator will set up your mobile credential to work with specific doors. Once the app has been downloaded to your phone and opened, you will see a list of doors within range. Simply select a specific door; if access is granted an unlock signal will be sent from the phone to the mobile enabled lock or reader. For added peace of mind, the app features best-in-class asymmetric credential encryption that has been validated by trusted industry experts.

For property managers and site administrators:
Schlage Mobile Access credentials are designed for properties and facilities that manage access control using ENGAGE™ web & mobile apps. They are compatible with the following:
-Schlage Control™ mobile enabled smart lock
-Schlage MTB mobile enabled multi-technology readers and CTE single door controller
-Schlage NDEB mobile enabled wireless cylindrical lock
-Schlage LEB mobile enabled wireless mortise lock

The ENGAGE™ web app is used to enroll users and assign mobile credential access to openings. Schlage Mobile Access credentials can be added/deleted immediately by syncing the ENGAGE™ mobile app with the device at the opening, or they can be added/deleted automatically overnight to Wi-Fi connected devices.

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Frequently Asked Questions (FAQ)

Who can use the Schlage Mobile Access app?
The Schlage Mobile Access app is developed for multifamily, commercial, and institutional properties that use Schlage mobile enabled devices.
Can homeowners manage their smart locks using the Schlage Mobile Access app?
No, homeowners who wish to manage Schlage Encode™, Sense™ or Connect™ smart locks should use the Schlage Home app.
How do residents and end users unlock doors using the Schlage Mobile Access app?
Residents and end users can unlock doors by selecting a specific door within range on the app. If access is granted, an unlock signal will be sent to the mobile enabled lock or reader.
Is the Schlage Mobile Access app secure?
Yes, the app features best-in-class asymmetric credential encryption that has been validated by trusted industry experts.
What devices are compatible with Schlage Mobile Access credentials?
Schlage Mobile Access credentials are compatible with Schlage Control™ smart lock, Schlage MTB multi-technology readers and CTE single door controller, Schlage NDEB wireless cylindrical lock, and Schlage LEB wireless mortise lock.
How can property managers and site administrators add or delete Schlage Mobile Access credentials?
Property managers and site administrators can add or delete credentials immediately by syncing the ENGAGE™ mobile app with the device at the opening, or they can be added/deleted automatically overnight to Wi-Fi connected devices.