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About MySantaRosa

The City of Santa Rosa offers 24-hour online assistance to its residents through MySantaRosa. Residents will have the ability to submit service requests (i.e.: repair a pothole, prune a tree, remove graffiti) and report issues of concern in their communities. Please call 911 for emergency issues. MySantaRosa is also available as a browser-based application at srcity.org/MySantaRosa

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Frequently Asked Questions(FAQ)

What is MySantaRosa?

MySantaRosa is an online assistance platform provided by the City of Santa Rosa that allows residents to submit service requests and report issues in their communities.

What kind of service requests can be submitted through MySantaRosa?

Residents can submit service requests for various issues such as repairing a pothole, pruning a tree, or removing graffiti.

Is MySantaRosa available 24 hours?

Yes, MySantaRosa is available for residents 24 hours a day for online assistance.

How can I access MySantaRosa?

MySantaRosa can be accessed through the browser-based application at srcity.org/MySantaRosa.

What should I do in case of an emergency issue?

For emergency issues, please call 911. MySantaRosa is not intended for emergency situations.