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About PittSMART

PittSMART (Pittsfield Municipal Assistance & Reporting Technology) is the Official CRM (Customer Relationship Management) App of the City of Pittsfield. PittSMART allows users to submit service requests (potholes, tall grass, graffiti, etc.,) report issues, ask questions or send concerns directly to the city where the request will be correctly routed to the appropriate city department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved! You will receive a tracking ID and be automatically notified when your issue has been updated or addressed. You can provide comments, upload photographs of your request/concern.

What’s new

Version 4.7.2 · Updated October 23, 2026

What's new: - Fixed an issue on Android 15 and later where the tick to save a multiple-choice answer could not be tapped. - General stability and performance improvements.

Alternatives to PittSMART

Looking for apps like PittSMART? Here are 6 similar Android apps on Google Play. The highest rated is Burlington Connected (4.3/5), and all 6 are free to download.

PittSMART vs. alternatives
App Rating Price Installs Last updated Compare
PittSMART 3.0 / 5 Free 1,000+ Oct 23, 2026
DigiTally 2.1 / 5 Free 50,000+ Oct 23, 2026 Compare
PVD311 3.2 / 5 Free 1,000+ Oct 15, 2020 Compare
Burlington Connected 4.3 / 5 Free 5,000+ May 13, 2021 Compare
RRTX Mobile 3.5 / 5 Free 1,000+ Oct 23, 2026 Compare
Philly 311 2.5 / 5 Free 50,000+ Aug 27, 2024 Compare
Louisville Metro311 2.4 / 5 Free 10,000+ Oct 23, 2026 Compare

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