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About PVD311

The City of Providence now offers 24-hour online assistance to its residents through PVD311. Residents will have the ability to submit service requests (repair a pothole, prune a tree, remove graffiti) and report issues of concern in their communities. PVD311 will also provide residents with immediate access to emergency notifications (parking ban notices, inclement weather advisories) and general City news updates.

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Haven't had a problem with this. Submitted my complaint I followed up with a call to the office and an inspector called me the same day to schedule a visit for the next business day.