El Rayo - Clientes

We have worked hard to improve your experience using our app. Here are the changes we've implemented:

New interface design: We have updated the design of the App to make it more intuitive and easy to use.

Selecting a destination (optional): You can now select your destination before requesting a ride, which will allow you to get an approximate cost and view the route.

Viewing driver and vehicle data: You will be able to view driver and vehicle information, including your score and ratings from other users.

See the location of the mobile in real time on a map: You will no longer have to worry about the location of your driver, now you can follow their location in real time on a map.

Chat with the driver: If you need to communicate with your driver, you can easily do so through our real-time chat system.

Share location by WhatsApp and other networks: If you want to share your location with friends or family, now you can do it directly from the application.

End-of-Ride Quality Survey: We want to make sure you receive the best service possible, so we now ask you to complete a quality end-of-ride survey.

Registration and list of reservations: You can keep a record of your reservations and see your scheduled trips.

Selection of trip options and filters: Now you can choose options and filters to personalize your travel experience, such as selecting a female driver, bringing pets, paying with posnet or requesting a vehicle with air conditioning.

We hope you enjoy these improvements! If you have any questions or comments, feel free to contact us through our help section.

Move safely.

Our App allows you to move around with the highest quality of service and high security standards.
In a few minutes, you will have a Remis available to take you wherever you want.

You can request a remis to travel at the moment or schedule your trip for the day and time you need us.
Know the status of your trip, the driver's information and even share your trip with someone you trust for your safety.


You can contact us for whatever you need. Contact our help center at TE: 03547421121.