HIPAA LINK for Clients

HIPAA LINK for Clients lets you join secure, private video visits with a healthcare provider who uses HIPAA LINK. There is no account to create and no password to remember. Open the app, enter your name and the room name your provider gave you, and you'll wait in a secure waiting room until your provider starts the visit.

This app is for people who already have an appointment or relationship with a provider that uses HIPAA LINK. If your provider has not given you a room name, you will not be able to start a visit.

What you can do:
- Join a video visit by entering your name and your provider's room name
- Complete a quick device check to confirm your camera and microphone work
- Wait in a secure waiting room until your provider admits you
- Send chat messages, images, and files to your provider during a visit
- Adjust your camera, microphone, and audio during the call

Privacy and security:
- Video, audio, and chat are encrypted in transit
- No account, profile, or login is required
- The name and room name you enter stay on your device and are removed when you uninstall the app

Requirements:
- A camera and microphone
- An internet connection
- A room name provided by your healthcare provider

If you have questions about an upcoming visit, please contact your provider's office.