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About ConnectNetwork by GTL

The ConnectNetwork mobile app provides quick access to our most popular services. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card.   

Our features are based on the facility. To find out which features are available to your inmate, please add them to your account.  

• Create and Manage your ConnectNetwork Account  
• Make Payments and Deposits for ConnectNetwork services, such as:

  o AdvancePay Phone (Prepaid Collect) o Trust Fund (Inmate Trust Account) 
o PIN Debit (Inmate Phone Account)  
o Debit Link (Inmate Account for Tablet Services)
o Walk-In-Retail, a new convenient cash payment method 

• Messaging (Email)  

o View your Messaging inbox, send and compose messages, and save drafts 
o Use your credit or debit card to purchase Message credits 
o Add a photo or video attachment to your Message 
o Depending on the facility, send credits to receive a reply

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Frequently Asked Questions(FAQ)

What services does the ConnectNetwork mobile app provide?

The ConnectNetwork mobile app provides access to popular services such as creating an account, managing account information, making deposits, sending messages, photos, and videos, and using the Walk-In-Retail cash payment method.

How can I create and manage a ConnectNetwork account?

You can create and manage a ConnectNetwork account through the mobile app.

What types of payments and deposits can I make using ConnectNetwork?

You can make payments and deposits for services like AdvancePay Phone, Trust Fund, PIN Debit, and Debit Link through ConnectNetwork.

Can I send messages through ConnectNetwork?

Yes, you can send messages (emails) through ConnectNetwork. You can view your messaging inbox, compose messages, save drafts, purchase message credits with a credit or debit card, and add photo or video attachments to your messages.