OneChat (bdc441)

OneChat is the companion app for teams using the OneChat AI receptionist. Your AI agent answers customers on WhatsApp, SMS, email, web chat, and the phone. When someone needs a person, OneChat hands the conversation to you, wherever you are. STAY ON TOP OF EVERY HANDOFF • See at a glance how many conversations are open and which ones need your attention • Get a push notification the moment the AI escalates a customer to your team • Open any conversation to read the full history, including what the AI already said REPLY FROM YOUR PHONE • Answer customers on the same channel they used, from one inbox • Filter by channel or search by name, phone number, or email • Pause the AI with one tap when you take over, and resume it when you are done TAKE THE CALL WHEN IT MATTERS • When a caller asks for a manager, your phone rings and you are connected live • Review past calls with recordings and full transcripts • Choose which voice agent is active for your business BUILT FOR SMALL TEAMS • Switch between organizations if you work with more than one • Control which notifications you receive • Light and dark appearance OneChat requires an existing OneChat account. Accounts are created by invitation from your organization's admin on the OneChat web app.