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  • Frida: AI CRM for Outlook screenshot 1
  • Frida: AI CRM for Outlook screenshot 2
  • Frida: AI CRM for Outlook screenshot 3
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About Frida: AI CRM for Outlook

Frida is a CRM for Outlook and Microsoft 365 for small B2B businesses where the person who sells also delivers. Frida reads your email conversations, detects sales opportunities, creates contacts and deals, and keeps your overview updated — with no data entry. Reply drafts are written in your own voice, and you always approve before anything is sent. HOW IT WORKS - Connect your Outlook or Microsoft 365 account - Frida reads your customer emails and builds your dealboard automatically - You approve replies and follow-ups — Frida never sends anything on its own YOUR SALES, IN ONE PLACE - Deals are created and updated from your real email conversations - Stages follow the conversation: Frida moves clear steps forward and suggests the rest for your approval — won and lost are always your call - Contacts are created automatically with full history REPLIES IN YOUR VOICE - Reply drafts in your tone, with the whole thread as context - On Personal and Pro, Frida can also use your own sources — FAQs, documents and your website — once you turn them on - You read, edit and approve — every time FOLLOW-UPS THAT DON'T SLIP - Frida spots quotes without a reply and prepares a friendly follow-up - Frida knows your meetings from your Outlook calendar, so replies and deals take them into account - A short briefing before customer meetings with the latest topics and the deal's status YOUR DATA - GDPR-compliant processing — hosted in the EU, with disclosed sub-processors - View and delete your data at any time - Built in Denmark GET STARTED - 14-day free trial — no credit card, no commitment - Requires an Outlook or Microsoft 365 account Frida is for small B2B businesses of 1–10 people: consultants, advisers, small IT consultancies and technical advisers who keep track of quotes today with flags, folders, a spreadsheet or memory. If you are a sales team with quotas and forecasts, or your orders run in a job management system, other tools fit better. Terms of Use: https://app.fridaapp.io/terms Privacy Policy: https://app.fridaapp.io/privacy

What’s new

Version 1.0.14 · Updated October 15, 2026

A calmer app and a better start • Court: the first time, a short tip shows the three gestures, the guide plays "Read the Court" and "Use the Court", and a deal's menu starts with "Write to the customer". • Calmer motion and your phone's own menus, buttons, date picker and tab bar. Notices at the top push the page down instead of covering it. • After you connect Outlook, the overview appears when you look at it. It ends on the net with "Longest with you": the customer who has waited longest for your reply, with "Write to the customer" right there. • If Frida finds no sales conversations in your mail, the card says so plainly and shows what you can do instead. An empty Deals page explains where your deals come from. • The inbox has five filters, and the line at the top shows who is awaiting your reply. Tap it to see those emails. • Every email you send waits 5 seconds with Undo, so you can still stop it.

App privacy

The developer, Simon Meyer Lauritsen, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name
  • User Content: Emails or Text Messages, Customer Support, Other User Content
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Diagnostics: Crash Data, Performance Data

Used for: App Functionality

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