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  • Zoho Assist - Remote Desktop screenshot 1
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  • Zoho Assist - Remote Desktop screenshot 4

About Zoho Assist - Remote Desktop

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

Ratings & reviews

4.7

911 ratings

5 ★ 88% 4 ★ 6% 3 ★ 2% 2 ★ 1% 1 ★ 4%

What’s new

Version 4.0.3 · Updated September 10, 2026

This update brings a more stable Picture-in-Picture mode, seamless keyboard shortcut support for Linux users, and additional enhancements for a smoother, uninterrupted experience.

App privacy

The developer, Zoho Corporation, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Purchases: Purchase History
  • Contact Info: Email Address, Name, Phone Number
  • User Content: Customer Support, Photos or Videos
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Other Usage Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Used for: Analytics, App Functionality, Other Purposes

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Contacts: Contacts

Used for: Other Purposes

Alternatives to Zoho Assist - Remote Desktop

Looking for apps like Zoho Assist - Remote Desktop? Here are 6 similar apps on the App Store. The highest rated is Avica Remote Desktop (4.8/5), and all 6 are free to download.

Zoho Assist - Remote Desktop vs. alternatives
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iRemoteDesktop Lite 3.8 / 5 (75) Free Sep 9, 2026 Compare

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