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Screenshots

  • HelpDesk Viewer screenshot 1
  • HelpDesk Viewer screenshot 2
  • HelpDesk Viewer screenshot 3
  • HelpDesk Viewer screenshot 4

About HelpDesk Viewer

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.

Ratings & reviews

3.6

5 ratings

5 ★ 60% 4 ★ 0% 3 ★ 0% 2 ★ 20% 1 ★ 20%

What’s new

Version 1.4.0 · Updated September 9, 2026

Bug fixes

App privacy

The developer, IDrive Incorporated, reported these privacy practices to Apple.

Data Not Collected

The developer does not collect any data from this app.

Alternatives to HelpDesk Viewer

Looking for apps like HelpDesk Viewer? Here are 6 similar apps on the App Store. The highest rated is Avica Remote Desktop (4.8/5), and 5 of the 6 are free to download.

HelpDesk Viewer vs. alternatives
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