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Screenshots

  • HappyFox Help Desk 2.0 screenshot 1
  • HappyFox Help Desk 2.0 screenshot 2
  • HappyFox Help Desk 2.0 screenshot 3
  • HappyFox Help Desk 2.0 screenshot 4

About HappyFox Help Desk 2.0

HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software. HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals. What you can do with HappyFox Helpdesk 2.0 App: - Access your support tickets on mobile - Quick access to the “My Pending” tickets list - Filter and view tickets by Categories and Status - View complete Ticket Details and Ticket History - Respond to customers quickly by adding Ticket Updates - Add Private Notes to collaborate with other support agents - Track your weekly performance Your HappyFox tickets are at your fingertips. Literally!

Ratings & reviews

3.0

22 ratings

5 ★ 32% 4 ★ 9% 3 ★ 14% 2 ★ 23% 1 ★ 23%

What’s new

Version 1.26.1 · Updated September 28, 2026

- Fixed UI issues with top bars and buttons on iPhone 18 Pro and other devices. - Fixed an issue where users were incorrectly prompted to fill in mandatory custom fields when closing a ticket. - Fixed an issue where the current date could not be selected as the due date for a ticket as soon as the Change Due Date modal opens and done button is pressed.

App privacy

The developer, HappyFox Inc, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address
  • Identifiers: User ID

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Diagnostics: Crash Data, Other Diagnostic Data

Used for: App Functionality

Alternatives to HappyFox Help Desk 2.0

Looking for apps like HappyFox Help Desk 2.0? Here are 6 similar apps on the App Store. The highest rated is Help Desk+ (5.0/5), and all 6 are free to download.

HappyFox Help Desk 2.0 vs. alternatives
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