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Screenshots

  • Spiceworks Help Desk screenshot 1
  • Spiceworks Help Desk screenshot 2
  • Spiceworks Help Desk screenshot 3
  • Spiceworks Help Desk screenshot 4

About Spiceworks Help Desk

Manage your Spiceworks Cloud Help Desk - Anywhere. Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips. Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. Spiceworks Help Desk for IT Pros. RUN YOUR HELP DESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more - Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments ..and you’ll be off-and-running and able to take your tickets and users with you!

Ratings & reviews

1.8

63 ratings

5 ★ 5% 4 ★ 3% 3 ★ 19% 2 ★ 11% 1 ★ 62%

What’s new

Version 1.2.0 · Updated October 12, 2026

SSO (Beta): Single Sign-On is now available in beta for our Premium plan subscribers.

App privacy

The developer, Spiceworks, Inc., reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: Device ID
  • Usage Data: Product Interaction
  • User Content: Photos or Videos

Used for: Analytics, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Other Usage Data
  • Diagnostics: Performance Data, Crash Data, Other Diagnostic Data

Used for: Analytics, App Functionality

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