Spiceworks Help Desk
Spiceworks, Inc. Business iPhoneiPadiPod touch
Spiceworks Help Desk is a free Business app for iPhone and iPad by Spiceworks, Inc. Rated 1.8/5 from 63 ratings. Requires iOS 15.6. Updated October 12, 2026.
- Rating
- 1.8
- 63 ratings
- Price
- Free
- on the App Store
- Size
- 6 MB
- Age 17+
- Updated
- Oct 12
- 2026 · v1.2.0
Screenshots
About Spiceworks Help Desk
Manage your Spiceworks Cloud Help Desk - Anywhere. Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips. Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. Spiceworks Help Desk for IT Pros. RUN YOUR HELP DESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more - Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments ..and you’ll be off-and-running and able to take your tickets and users with you!
Ratings & reviews
1.8
63 ratings
What’s new
Version 1.2.0 · Updated October 12, 2026
SSO (Beta): Single Sign-On is now available in beta for our Premium plan subscribers.
App privacy
The developer, Spiceworks, Inc., reported these privacy practices to Apple.
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Identifiers: Device ID
- Usage Data: Product Interaction
- User Content: Photos or Videos
Used for: Analytics, App Functionality
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Usage Data: Other Usage Data
- Diagnostics: Performance Data, Crash Data, Other Diagnostic Data
Used for: Analytics, App Functionality
Alternatives to Spiceworks Help Desk
Looking for apps like Spiceworks Help Desk? Here are 6 similar apps on the App Store. The highest rated is Freshdesk (4.5/5), and all 6 are free to download.
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| Spiceworks Help Desk | 1.8 / 5 (63 ratings) | Free | October 12, 2026 | |
| NinjaOne Mobile | 2.6 / 5 (73) | Free | Sep 17, 2026 | Compare |
| Freshdesk | 4.5 / 5 (2,999) | Free | Oct 15, 2026 | Compare |
| Autotask LiveMobile | 1.6 / 5 (75) | Free | Oct 8, 2026 | Compare |
| AutoElevate Notify | 3.0 / 5 (10) | Free | Oct 20, 2026 | Compare |
| NinjaRMM Screenshare Utility | 3.0 / 5 (21) | Free | Sep 18, 2026 | Compare |
| Asset Tiger | 3.2 / 5 (49) | Free | May 25, 2026 | Compare |