Krea CRM

Krea CRM is the mobile companion to Krea University's admissions CRM, for Krea admissions staff only. You sign in with your Krea Google Workspace account. The app shows only what your role allows, for the institutes you work with.

• Today: your overdue and due follow-ups, events, missed calls and new leads at a glance.
• Leads: search, filter and open lead profiles; add a lead; update stage, owner and notes; find a lead by scanning a Krea QR code.
• Calls: call leads through Krea's telephony with one tap, log the outcome and the next follow-up, and see who is calling on Krea's number.
• Follow-ups and calendar: plan, reschedule and complete follow-ups and meetings.
• Messages: send approved email, SMS and WhatsApp templates. The CRM checks consent before sending.
• Applications and decisions: review applications, documents and evaluations, and record decisions.
• Query desk: answer applicant queries and add staff notes.
• Payments: verify offline payments and approve refunds (finance staff).
• Reports: your work, your team and the admissions funnel.
• Notifications: push alerts for assigned leads, due follow-ups, queries and approvals.

Security: the app locks with your fingerprint, face or device PIN. Contact details stay masked until you reveal them. Documents open in a protected viewer and are never saved to the phone. Notifications never show a family's details. Administrators can sign a lost phone out remotely.

You need a Krea staff account. Accounts are created by Krea University; the app has no sign-up.