WALTER Service

Thanks to real-time audio and video transmission, you receive professional assistance with your system's service as quickly as possible, minimizing downtime. Information is exchanged via chat functions with automatic translation, as well as the display of technical documentation or instructions. Benefit from fast, professional support and the associated knowledge transfer thanks to digital technology, true to the WALTER motto: Ahead with innovation.

Your options with Visual Assistance:

- Share your live video and audio with WALTER technicians

- Take photos and share them
- Benefit from helpful annotations from our experts on your images
- Use chat communication with automatic translation functions
- Gain insights into documents such as technical drawings or circuit diagrams