My TELUS

Stay on top of your account with My TELUS.

The My TELUS app lets you conveniently manage your Mobility and Home accounts wherever you are.


Please note:

My TELUS requires Android 5.0 and up.

Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.

Features for customers with monthly plans include:

• Monitor your monthly data, text, and voice usage
• Check your account balance
• Make a one-time payment, set up automatic payments, make payment arrangements, and report a payment
• Set up SMS or email notifications when your bill is ready
• Download and view past bills
• Add Easy Roam for travel coverage
• Add or remove features like text messaging or data packs
• Check your device balance and contract status

Features for customers with prepaid accounts include:

• Monitor your prepaid add-on usage
• Check your account balance
• Top-up your prepaid services using a credit card or PIN
• Add features like text messaging, voicemail, etc.

Home Services customers can use the app to:

• Quickly pay your internet, TV, mobile and home phone bills
• Easily manage your Pik TV and Optik TV channels, theme packs, and premium selections
• Review and update all your TELUS plans
• Easily monitor your internet usage to avoid overages
• Enrol in TELUS Rewards and check your points balance


The My TELUS app requests these permissions from your device:

• Directly call phone numbers, to enable the app to call TELUS support for you with one simple tap.
• View network connection, to detect the network in use (i.e. Wi-Fi or mobile).
• Full network access, to access the Internet and communicate with TELUS servers.
• Location, to support and simplify the purchasing of travel options, and for special in-store offers.


Like using My TELUS? Please take a few minutes to rate us and tell us what you think.