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About Swapfiets

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.

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Frequently Asked Questions(FAQ)

What is Swapfiets?

Swapfiets is the world's first bicycle subscription service that provides a bike for a fixed monthly fee and ensures it is always in working condition.

How does Swapfiets handle bike repairs?

If there is something wrong with your bike, you can use our app to schedule an appointment. We will either fix your bike or provide a replacement within 24 hours, whether you visit our store or we come to your location.

How can I sign up for Swapfiets?

You can sign up for Swapfiets by downloading our app and registering as a user.

What services can I book using the Swapfiets app?

With our app, you can book services such as fixing a flat tire or repairing broken lights. You can choose to do it at one of our stores or at a location of your choice, and the process only takes 20 seconds.

How can I find the nearest Swapfiets store?

The Swapfiets app conveniently displays the closest Swapfiets store location along with its opening hours.
author
Company just replaces my bike as simple as that
Nour Kassab'
author
Really cool bike to rent if you are new to a place and need a way to get around.
Diana Ponraj
author
Easy to use, easy to understand.
Reathur I
author
Kan niet wachten op de ebike, geen openbaar vervoer meer voor mij!
Ismaël Mankupranata
author
Great app which provides all features and functionalities in a clear simple manner. Very simple to use
Abraham Ackom-Mensah
author
Login issue fixed! And app is improving over and over 🙌
Alessandro Mautone