Team Inbox

Team Inbox brings all your business WhatsApp conversations into one shared inbox, so your whole team can reply to customers faster, stay organized and never miss a lead.
Connect your WhatsApp Business number, invite your team, and manage customer chats, broadcasts and automation from your phone.
SHARED TEAM INBOX
• Every customer chat in one place, with All, Task, No Reply and Unread tabs
• Assign chats to agents or teams and filter by label or agent
• Send text, images, videos, documents, voice notes and locations
• Quick replies with saved canned messages
• Unread counts so no customer waits.
TEAM MANAGEMENT
• Add agents and group them into teams
• Assign WhatsApp numbers to specific teams and agents
• Control what each member can see and do with permissions
• Mask customer numbers from agents for privacy.
CONTACTS & LABELS
• Built-in contact book with labels and notes
• Import contacts from CSV or Excel
• Block unwanted contacts

BROADCASTS & TEMPLATES
• Send approved WhatsApp template messages to many contacts at once
• Create and manage message templates
• Broadcast and delivery reports to track sent, delivered, read and failed messages.