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About DOC Member

Deaconess OneCare
By Healthx Inc.

Description

Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider?

Deaconess OneCare puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question.

FEATURES

My Summary (Benefits and Coverage Information), ID Card (ID Card Information), Claims (Medical, Dental, Lab, Pharmacy), About Us, AND MORE coming soon!

LOOK UP CLAIMS

See your ten most recent claims. Get a detailed view of each one. Or look up specific medical, dental and pharmacy claims by member name.

VIEW YOUR MEMBER ID CARD

View the front and back information on your ID cards whenever you need to. Email the card information to your provider or whoever requires it at the time.

VIEW YOUR BENEFITS AND COVERAGE INFORMATION

Until you experience it, you may never have realized how helpful it is to have your benefits and coverage information right at your fingertips.

SECURITY

You must always sign in with your User Name and Password to access the features in this app. Without that information, no one can reach your personal data. It is safe.

CAN’T ACCESS THE APPS FEATURES?

You must sign in to access the app’s features. Only members whose employers use Deaconess OneCare are allowed to login and use the app.

ABOUT HEALTHX - Healthx was formed in 1998 to meet the unique communication needs of the healthcare industry by helping payers deliver benefits faster, more effectively and at a lower cost. Healthx has rapidly grown to be the healthcare industry’s leading developer of self-service communication and data integration portals serving more than 130 payers and 39,000 groups, representing over 12 million individual lives.

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Frequently Asked Questions(FAQ)

What features does Deaconess OneCare offer?

Deaconess OneCare offers features such as checking claims, viewing ID cards, accessing eligibility information, and asking questions.

How can I look up my medical claims?

You can see your ten most recent claims and get a detailed view of each one. You can also search for specific medical, dental, and pharmacy claims by member name.

How can I view my member ID card?

You can view the front and back information on your ID cards whenever you need to. You can also email the card information to your provider or whoever requires it.

How can I access my benefits and coverage information?

You can access your benefits and coverage information right at your fingertips through the Deaconess OneCare app.

Is my personal data safe with Deaconess OneCare?

Yes, your personal data is safe with Deaconess OneCare. You must sign in with your User Name and Password to access the app's features, ensuring only authorized access.

Why can't I access the features of the app?

To access the app's features, you must sign in. Only members whose employers use Deaconess OneCare are allowed to login and use the app.

Who is Healthx?

Healthx is a company that was formed in 1998 to meet the communication needs of the healthcare industry. They help payers deliver benefits faster, more effectively, and at a lower cost. They are the leading developer of self-service communication and data integration portals in the healthcare industry.